Ennoble Care · 18 hours ago
Hospice Aide Scheduling Coordinator (Sandy Springs, GA)
Ennoble Care is a mobile primary care, palliative care, and hospice service provider focused on delivering high-quality care to patients with chronic conditions. The Hospice Aide Scheduling Coordinator plays a vital role in ensuring effective communication between clinicians, staff, and patients while managing scheduling and support for caregivers and families.
Health CareMental Health
Responsibilities
Schedules patient appointments in strict adherence to physician schedule/area
Prioritize urgent appointment task and schedule them accordingly
Keeps account of CNA's overall routine schedule & contacts them w/ messages
Assures that all messages are completed & distributed appropriately
Keep record of provider time off and informs the necessary team members
Rescheduling patient appointments as needed
Review and/or update patient insurance information
Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
Displays excellent communication skills and telephone etiquette
Reaches out to referring source for patients expressing difficulty with scheduling
Updates account information at the point of scheduling (EMR, referral portal, etc.)
Maintain provider daily appointment quota
Places calls to the patients for the providers when needed
Have new patients scheduled within 3-5 business days
Insurance preauthorization
Weekly reports
Fill in for other CNA's when they are off
Qualification
Required
Extremely organized
Communication skills
Computer proficient
Work well under pressure
Be dependable
Display teamwork
Benefits
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!