LHH · 5 hours ago
Help Desk Specialist
Danbury, CT
Contract
Onsite
New Grad, Entry Level
$30/hr - $35/hrLHH is a growing organization seeking a Level 1 Help Desk Support professional to provide internal IT support on a temporary contract basis. This role involves troubleshooting and resolving day-to-day IT issues while collaborating closely with the IT Manager in a hands-on, onsite environment.
Human Resources
Hiring Manager
Keegan Jordan
Responsibilities
Provide Level 1 technical support to approximately 60–65 internal users
Troubleshoot and resolve day‑to‑day IT issues related to:
Windows 11 desktops and laptops
Microsoft 365, Outlook, and Exchange
User access and account support via Active Directory
Assist with basic server and infrastructure support, including:
Windows Server environments
Remote Desktop
Hyper‑V (exposure or foundational knowledge)
Support industry‑specific applications, including tax-related software (training provided as needed)
Document issues, resolutions, and common fixes
Escalate more complex issues appropriately to senior IT leadership
Provide friendly, professional internal customer support
Qualification
Required
Provide Level 1 technical support to approximately 60–65 internal users
Troubleshoot and resolve day‑to‑day IT issues related to Windows 11 desktops and laptops
Troubleshoot and resolve day‑to‑day IT issues related to Microsoft 365, Outlook, and Exchange
User access and account support via Active Directory
Assist with basic server and infrastructure support, including Windows Server environments
Assist with basic server and infrastructure support, including Remote Desktop
Assist with basic server and infrastructure support, including Hyper‑V (exposure or foundational knowledge)
Support industry‑specific applications, including tax-related software (training provided as needed)
Document issues, resolutions, and common fixes
Escalate more complex issues appropriately to senior IT leadership
Provide friendly, professional internal customer support
Benefits
Medical insurance
Vision insurance
Dental insurance
401(k)
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Founded in 1967
10001+ employees
H1B Sponsorship
LHH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
Company data provided by crunchbase