Commonwealth of Massachusetts · 22 hours ago
Clerk III/Unit Secretary
United States-Massachusetts-Worcester - 309 Belmont Street
Full-time
Onsite
Entry, Mid Level
2+ years expThe Commonwealth of Massachusetts is seeking a Clerk III/Unit Secretary at the Worcester Recovery Center and Hospital. The role involves performing administrative duties such as answering phones, maintaining medical records, and handling various clerical tasks to support the unit's operations.
Government Administration
Responsibilities
Treats all patients with dignity and respect through interactions which affirm the individual’s needs and preferences and by optimally integrating the patient’s perspective into all facets of care; will advocate for patients facilitate timely resolution of patient concerns and assist patients in the exercise of their rights
Answers telephone calls and provides routine information concerning agency services according to established procedures
Files and retrieves material such as correspondence, reports, Medical Record forms, etc. in accordance to detailed procedure
Prepares standardized forms such as routing slips, tracking slips, payroll calendars, etc. according to detailed procedure
Receives and distributes incoming mail, packages, etc. to appropriate individuals with the assigned unit
Posts information to logs or records according to prescribed procedures
Operates specialized office machines and equipment requiring training: computers, photocopiers, fax machines, etc
Reviews forms, lists, documents, correspondence and/or reports for accuracy and completeness
Performs typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc
Maintains Medical records according to established procedures in order to ensure accurate and complete information
Answers inquiries relative to laws, rules, regulations, policies and procedures governing agency services
Schedules or arranges conferences, meetings, interviews, or similar activities by reserving required facilities, checking the availability of parties involved and notifying appropriate individuals of dates, times and locations to ensure the availability of facilities and attendance by appropriate individuals
Prepares requisitions according to standard procedures in order to replenish supplies
Notifies appropriate parties, orally and in writing, of information such as meetings, conferences, court decisions, trial cancellations, patient arrivals and discharges, etc
Compiles statistical information to be included in reports of agency activities
Proofreads typed material for grammatical, punctuation and spelling errors and for proper format, accuracy and completeness
Composes correspondence for routine letters such as requests for information, confirmation of meetings, etc
Performs other duties as required
Qualification
Required
At least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below
A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience
A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience
A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience
A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience
Knowledge of the English language including spelling, work meaning and word usage
Ability to understand, apply and explain the laws, rules, policies and procedures governing assigned unit activities
Ability to use proper grammar, punctuation and spelling
Ability to follow written and oral instructions
Ability to assemble items of information in accordance with established procedures
Ability to work accurately with names, numbers, codes and/or symbols
Knowledge of the types and applications of standard office filing systems
Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation
Ability to complete assigned duties in a reasonable timeframe
Ability to deal tactfully with others
Ability to establish and maintain harmonious working relationships with others
Ability to exercise discretion in handling confidential information
Ability to determine the proper format and procedure for assembling items of information
Ability to perform typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc
Benefits
Comprehensive Benefits
Company
Commonwealth of Massachusetts
Commonwealth of Massachusetts is a government administration.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$20.84MKey Investors
U.S. Department of Agriculture
2024-10-29Grant· $20.84M
Leadership Team
David J. Kelly
CEO/President
Mary-Louise White
CEO
Recent News
2026-01-11
2025-12-24
Company data provided by crunchbase