Fullsteam · 7 hours ago
Enterprise Project Manager
United States
Full-time
Remote
Senior Level
5+ years expFullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish. The Enterprise Project Manager will lead strategic, cross-functional initiatives that drive PIC's growth and operational excellence, managing relationships with key enterprise clients and overseeing complex projects in software development and client implementations.
PaymentsSoftware
Responsibilities
Manage enterprise system integrations including Salesforce, Jira, and Zendesk implementations
Oversee PICPay migration project, ensuring smooth transition for 100+ customers
Drive AI tooling adoption and automation initiatives across development and support teams
Establish and maintain project management standards, tools, and best practices
Coordinate strategic initiatives with major clients including Hunter Douglas, Budget Blinds, and Springs Window Fashions
Manage complex, multi-phase implementations and technical integrations with enterprise accounts
Serve as escalation point for critical client issues requiring cross-functional coordination
Facilitate communication between technical teams and business stakeholders
Bridge development, infrastructure, support, and business teams to ensure alignment
Translate technical requirements and constraints for non-technical stakeholders
Identify and resolve bottlenecks, dependencies, and resource conflicts
Facilitate decision-making across teams and escalate appropriately when needed
Define project scope, timelines, deliverables, and success metrics
Track project status, identify risks proactively, and implement mitigation strategies
Maintain comprehensive documentation and create executive-level status reports
Continuously improve processes and tools to increase team efficiency and project success rates
Qualification
Required
5+ years of project management experience in software/technology environments
Proven track record managing complex, multi-stakeholder projects with budgets $500K+
Technical fluency - ability to understand software architecture, APIs, databases, and infrastructure concepts
Experience with compliance initiatives (SOC 2, ISO 27001, HIPAA, or similar frameworks)
Strong stakeholder management skills with experience managing C-level and enterprise client relationships
Excellent written and verbal communication skills
Preferred
PMP, CSM, or equivalent project management certification
Experience in B2B SaaS or ERP software companies
Background in manufacturing, supply chain, or vertical-specific software
Hands-on experience with Salesforce, Jira, and enterprise integration projects
Familiarity with AWS infrastructure and cloud technologies
Experience in high-growth companies or post-acquisition integration
Company
Fullsteam
Backed by Aquiline Capital Partners and ADIA, Fullsteam is a dynamic and growing team of 1,700 employees committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries.
1001-5000 employees
H1B Sponsorship
Fullsteam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Aquiline Capital PartnersSixth Street
2023-05-25Private Equity
2021-12-02Private Equity
Leadership Team
Bradley Friemel
Chief Technology Officer, Rentals Vertical
Charles Freund
Chief Financial Officer
Recent News
Company data provided by crunchbase