RWJBarnabas Health · 19 hours ago
Unit Secretary
Rahway, NJ
Full-time
Onsite
Entry Level
$17.27/hr - $19.28/hr
2+ years expRWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine. The Unit Secretary is responsible for a wide range of administrative and unit support activities to facilitate the efficient workflow of a patient unit, including managing patient admissions, transfers, and discharges, as well as coordinating communication among healthcare staff.
DiabetesHealth CareNeuroscienceOutpatient CareRehabilitation
Responsibilities
Acts as office administrator of the unit, using positive verbal and non-verbal communication skills by demonstrating effective customer service skills with patients, visitors, co-workers, physicians and ancillary departments
Facilitates the patient admission, transfer, and/or discharge process through effective communication, written and oral with hospital staff, patient/family and external facilities copying required patient information documenting all admissions, transfers, and discharges in the unit log including those that occurred on the week-ends
Manages incoming calls by directing calls to the appropriate staff member and place outgoing calls to support the patient care needs. Documents messages and follow up on outstanding patient issues including those issues deemed as requiring escalation in accordance with policy/procedure
Responds to patient, family and employee questions by addressing their concerns in a timely, efficient courteous manner
As applicable (and in the event of when electronic downtime procedures are in effect) maintains all components of medical records to ensure all documents have patient labels, and all entries are dated and timed
Upon arrival and throughout his/her shift consistently organizes information to facilitate patient care/flow including the printing of the unit census, bed count, RN assignment and tracking of patient alerts (flags)
Is aware of patient flow and changes in census and bed availability. Communicates directly to Bed Board and primary nurses’ patient admissions and transfers. RN’s are not to be called to the phone. Unit Administrator is the coordinator of patient flow
Assists the nurse manager/designee in the development, coordination and distribution of Unit meetings including agenda and minutes, huddles and forms management
Order and organize supplies including special order supplies and equipment, maintain par levels for the unit. Facilitates the return of specialty equipment when it is no longer in use. Specialty Beds at discharge must be returned to company. Paper supplies ordered if par levels not in place – Nurse Leaders to develop criteria for ordering. Patient Education materials and folders available at all times
Participates in patient rounding as needed and completes appropriate checklists for validation. Rounds on all admitted patient rooms to ensure appropriate room set up. Rounds on discharge to ensure personal belongings/supplies/equipment removed
Conducts audits as assigned by nurse manager to ensure patient safety, compliance with protocols and quality outcomes
Completes unit assessment rounds at the end of his/her shift, ensuring the unit is left clean, uncluttered and unused equipment is removed from hallways/rooms and stored
Working with nursing designated individual(s) acts as a liaison between the unit and staffing department to facilitate staffing levels of the unit based on information including daily census
Qualification
Required
High School Degree
2-3 years' experience working in a fast-paced healthcare facility or experience working in an acute care or long term care facility
Computer skills including Microsoft Word, Excel and Outlook
Customer-focused communication skills (verbal/written)
A working knowledge of medical terminology, confidentiality of medical records, HIPAA, and Patient Rights
Preferred
Associates degree
Company
RWJBarnabas Health
RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, caring for more than 5 million people annually.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
New Jersey Food Security Initiative
2024-07-02Grant· $0.23M
Leadership Team
Anthony Cava
President and CEO
Jordan Ruch
Chief Technology Officer
Recent News
2025-04-29
2025-04-14
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