MS Reinsurance · 1 day ago
Core Infrastructure Services Lead
New York, United States
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expMS Reinsurance is a global reinsurer with a commitment to reliability and agility. They are seeking a Core Infrastructure Services Lead responsible for the design, build, and reliability engineering of the company's foundational infrastructure, ensuring security and high availability for critical services.
Insurance
No H1B
Responsibilities
Infrastructure & System Engineering: Lead the strategic planning, deployment, and maintenance of all on-premise and virtualized Compute and Network infrastructure (WAN, LAN, VPN, Meraki, local firewalls)
Database & Data Management (DBA): Direct all core database administration functions (SQL, others), ensuring data integrity, performance tuning, patching, and lifecycle management for the entire database estate
Storage & Data Resilience: Oversee the dedicated Storage infrastructure utilized by both compute and database environments. Lead all data Backup and Recovery operations, utilizing specialized tools like VeeaM Backup and Azure Backup
Site Reliability Engineering (SRE) & Automation: Drive the adoption of SRE principles and champion Scripts/Coding (PowerShell, Python) to automate system provisioning, patching, and operational tasks across compute and data platforms
Platform Stability & ITSM: Own the entire lifecycle of system stability, including defining and managing Availability Management, Capacity Management, and proactive Problem Management for all core platform and data services
Security Execution: Manage all server and database Patching cycles and adhere to security policies by executing Vulnerability Management (VMS) and hardening standards. Oversee the lifecycle of system Certificates and non-cloud Licenses
Monitoring & Observability: Implement and manage advanced monitoring solutions (Site 24x7, ITpoint or similar) for all Compute and Database assets, ensuring comprehensive Alert and Event Management
Virtualization & Gateway Management: Oversee Virtual Desktop Infrastructure (VDI) management (Nerdio) and lead the configuration and operation of security perimeter tools like Zscaler and Microsoft Defender
Team Leadership: Lead and mentor a specialized team including Network Engineers, SREs, Scripting Resources, and Data Engineers/DBAs, fostering a culture of technical mastery and continuous improvement
Qualification
Required
Bachelor's degree or similar in Computer Science
At least 3 years of managing a team of System Engineers and DBAs
At least 10 years of hands-on working experience in the role described below
Must be fluent in English, German an asset
Technical Mastery (Integrated): Deep expertise in operating systems (Windows/Linux Server), hypervisors, core networking (WAN, LAN, VPN), and Storage fundamentals
Deep DBA Expertise: Extensive experience managing enterprise and cloud databases across SQL Server, PostgreSQL, MySQL, Oracle, plus Azure SQL and NoSQL solutions like MongoDB Atlas, DynamoDB, and Cosmos DB
Automation & SRE: Strong proficiency in scripting/coding and proven practical experience implementing SRE practices (SLOs, PIRs) for infrastructure, databases, and network components
Data Resilience: Mastery of high-availability, disaster recovery, and data protection concepts. Proven experience managing large-scale backup systems (VeeaM Backup, Azure Backup)
Security & Gateway Tools: Strong working knowledge of security technologies including endpoint protection (Microsoft Defender), vulnerability scanning, and cloud security gateways (Zscaler)
Leadership & Management: Demonstrated ability to lead, motivate, and manage a geographically dispersed technical support team
Candidate must be comfortable managing a team across time zones
Communication: Good verbal and written communication skills, with the ability to translate complex technical issues into clear instructions for both technical staff
Process Orientation: Proven track record of developing and documenting robust operational procedures, SLAs, and Knowledge Articles
Preferred
Certifications desired: MSCE, SRE Foundation, VMware VCP, MS SQL Server, CCNP Enterprise, ITIL Foundation
Company
MS Reinsurance
MS Reinsurance is a global reinsurer domiciled in Switzerland.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase