Grand Hyatt · 21 hours ago
Hotel Event Sales Manager
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expGrand Hyatt is seeking an Event Sales Manager to join their exciting and fun events teams at the Grand Hyatt San Antonio River Walk. The role involves capturing local catering business and maximizing banquet space to meet and exceed sales goals, while ensuring a high level of service through effective communication and coordination with hotel staff and clients.
Hospitality
Responsibilities
Capturing local catering business (weddings, galas, Social and Corporate events) while maximizing banquet space to meet and exceed sales goals
Primary sales efforts are in banquet food, beverage and room rental
Selling and servicing, conducting hotel tours, tastings, menu planning, agenda setting, and hotel meeting services
Contract review and facilitating communication before, during and post event with pertinent hotel staff and clients to ensure a high level of service
Increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
Managing meeting space and adjusting in order to ensure maximum potential revenue
Maintaining price integrity both in rooms and food and beverage
Relay accurate forecast information for rolling forecasts
Managing retention, reactivation and acquisition accounts to capture future business
Adhering to prospecting standards and goals
Engaging with meeting planners, outside vendors on set-up details for events
Timely follow up with internal and external clients
Qualification
Required
A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
Bachelor's degree and/or 3+ years of hotel and/or food & beverage experience preferred
Must be experienced in general computer knowledge and programs
Refined verbal and written communication skills
Present a confident and professional appearance
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Strong time management & multi-tasking skills with the ability to work well under pressure
Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
Experience in creative development of marketing concepts, custom proposals and promotional events to increase local event sales
Understanding of negotiation and interpretation of contracts
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
Manage meeting space and adjust in order to ensure maximum potential revenue
Maintain price integrity both in rooms and food and beverage
Relay accurate forecast information for rolling forecasts
Manage retention, reactivation and acquisition accounts to capture future business
Adhere to prospecting standards and goals
Engage with meeting planners, outside vendors on set-up details for events
Timely follow up with internal and external clients
Benefits
On-site hotel covered parking at a discounted monthly or daily rate, or free VIA Bus pass
Complimentary onsite cafeteria
Full Health Benefits offered after 30 days of employment
401k options and match
Employee Stock option plan
Paid Time Off
Eligible for Hyatt’s Sales Performance Incentive Program
Discounted and complimentary hotel accommodations anywhere in the world
Company
Grand Hyatt
Expect nothing but the best at Grand Hyatt hotels. The most spectacular accommodations. The most savory dining options.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
AnnaLee Austin, MBA-HRM, MAHS
Area Colleague Experience Partner/Leader
Catherine Roca
Human Resources Partner
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