Ethos Veterinary Health · 17 hours ago
Veterinary Client Service Representative, CASE
Boulder, CO
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrEthos Veterinary Health is a leading provider of specialty and emergency veterinary services. They are currently seeking a Client Service Representative to be the face of CASE for clients, providing high-quality customer service and supporting the hospital team in various tasks.
Health CareMedicalVeterinary
Responsibilities
Provide high quality customer service that meets or exceeds the expectations of our clients
Facilitate admission of patients
Support the doctors and support staff as needed
Assist with euthanasia paperwork and provide compassionate service to owners suffering from loss and grief
Collect deposits for appointments and procedures
Communicate patient progress/owner updates to clients in the lobby
Answer questions clients may have while in the lobby
Schedule future appointments/follow up as needed
Sign in visitors and vendors
Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion
Assist with basic onboarding and introductory training of new team members Daily cleaning of front desk/lobby area – wipe down surfaces, sweep lobby, etc
Maintain coffee and supplies for client use
Ability to work nights, weekends, holidays as needed to fit the needs of a 24/7 emergency veterinary hospital
Uphold our Core Values in all aspects of the job: Collaboration, Integrity, Respect, and Compassion
Qualification
Required
Provide high quality customer service that meets or exceeds the expectations of our clients
Facilitate admission of patients
Support the doctors and support staff as needed
Assist with euthanasia paperwork and provide compassionate service to owners suffering from loss and grief
Collect deposits for appointments and procedures
Communicate patient progress/owner updates to clients in the lobby
Answer questions clients may have while in the lobby
Schedule future appointments/follow up as needed
Sign in visitors and vendors
Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion
Assist with basic onboarding and introductory training of new team members
Daily cleaning of front desk/lobby area – wipe down surfaces, sweep lobby, etc
Maintain coffee and supplies for client use
Ability to work nights, weekends, holidays as needed to fit the needs of a 24/7 emergency veterinary hospital
Uphold our Core Values in all aspects of the job: Collaboration, Integrity, Respect, and Compassion
Fluent English skills (speaking & reading) are required for the role
Ability to work independently and with little or no supervision
Ability to multi-task and produce quality work while making effective decisions
Preferred
Fluency in multiple languages a plus!
Benefits
Medical
Dental
Vision
A 401k with employer match
Paid time off (including sick time)
Paid sick and safe leave
Public health emergency leave
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
Founded in 2015
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Executive Leadership Team Member
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase