DriveCentric · 2 days ago
Sr. Technical Business Analyst, Team Lead
United States
Full-time
Remote
Senior Level
5+ years expDriveCentric is the premier customer relationship management (CRM), engagement, and AI platform that connects retail dealerships to customers in innovative, award-winning ways. They are seeking a senior-level Technical Business Analyst to lead their Business Analyst team, focusing on balancing hands-on contributions with personnel management and improving business analyst practices.
AdvertisingAutomotiveCRMSalesSoftware
Responsibilities
Balance hands-on contribution (60% of the time) with personnel management (20%) and maturing our business analyst practice (20%)
Partner with Product Owners, designers, and development teams to translate business requirements into developer-ready specifications
Fully write or supplement written specifications covering functional, non-functional, and technical requirements
Produce wireframes for internal web-based tools, as needed
Analyze 3rd party APIs, data exchange architectures, and integration patterns to support technical projects, including product- and engineering-led projects
Produce data maps between source and target systems, including transformation logic, data governance considerations, and data flow orchestration
Analyze existing software applications to document functionality and system relationships
Facilitate scope validation sessions with Product Owners for completed development work across integrated product areas
Schedule, plan, and lead initial and ongoing requirements-gathering sessions with stakeholders across multiple teams, ensuring clear communication of decisions and action items
Own and maintain BA tooling standards, including templates and workflows for the technical business analyst function
Leverage AI tools to accelerate specification drafting, requirements analysis, and documentation, continuously identifying opportunities to improve team output, quality, and completeness
Set the vision for your team's area of responsibility and align with senior leadership through OKR planning and execution
Mentor team members through regular touchpoints, performance reviews, and professional development planning
Qualification
Required
5+ years of experience developing software applications and supporting production environments, preferably with a .NET background
5+ years of extensive experience uncovering and writing detailed technical requirements for enterprise systems, integrations, internal tools, and strategic technical initiatives
2+ years of experience leading, mentoring, or formally managing other analysts or technical contributors
Ability to quickly learn complex systems and understand how they integrate within larger organizational and technical contexts
Experience producing wireframes for complex enterprise web-based tools using modern wireframing tools and user experience methodologies
Strong technical writing skills with the ability to produce clear, comprehensive specifications that technology teams can execute against
Skilled at eliciting requirements from stakeholders, including uncovering unstated assumptions, edge cases, and underlying business objectives
Ability to identify and communicate technical, business, and organizational risks during the requirements process
Strong attention to detail when documenting system behaviors, data mappings, and acceptance criteria
Proven facilitation skills, able to lead meetings, manage competing perspectives, and drive groups to decisions
Ability to balance multiple assignments in a fast-paced environment with competing priorities
Effective communicator with both technical and non-technical audiences, adjusting depth and framing as needed
Experience mentoring and developing other technical business analysts
Preferred
Experience with CRM platforms or automotive retail operations
Experience working with third-party vendors during integration or implementation projects
Hands-on experience with microservice architecture or event-driven systems
SQL proficiency or experience with data modeling and BI tools for requirements validation and system analysis
Experience administering or optimizing Jira workflows and Confluence spaces for analyst or engineering teams
Exposure to multiple delivery methodologies including Agile, Kanban, and Waterfall
Experience working effectively in remote or distributed team environments across multiple time zones
Experience establishing or improving business analyst practices within an organization
Benefits
Health, vision, and dental insurance (eligible on day 1)
401K with matching up to 4% (eligible after 90 days)
9 company holidays + 15 FTO days in first year
Professional growth opportunities
Pluralsight subscription
Company
DriveCentric
DriveCentric is an internet marketing company that primarily focuses on improving the aspects of CRM in automotive dealerships.
201-500 employees
H1B Sponsorship
DriveCentric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
David Fultz
Co-Founder
John Kohlmeyer
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase