Toshiba Global Commerce Solutions · 23 hours ago
Senior Software Subject Matter Expert
Durham, NC
Full-time
Onsite
Senior Level, Lead/Staff
$163K/yr - $200K/yr
10+ years expToshiba Global Commerce Solutions is seeking a hands-on Senior Software Subject Matter Expert to drive the design, delivery, and evolution of large-scale, distributed software platforms. This role provides deep technical leadership across system software, cloud services, and AI-assisted development while guiding teams through complex architectural challenges.
HardwareInformation ServicesInformation TechnologyPoint of SaleSoftware
Responsibilities
Guide software development, test, and support teams on complex technical issues and solution design
Own System Software platform and services architecture; define solution design direction and enforce architectural guardrails across teams
Lead crossorganizational architecture and design reviews across HW, System Software, Application SW, SRE, Support, and Professional Services
Define and enforce nonfunctional requirements (security, scalability, reliability) and reference architectures; ensure CI/CD and DevSecOps alignment
Provide handson technical leadership, mentorship, and design governance for architects and developers
Architect, design, and develop largescale distributed software services and solutions in collaboration with teammates
Translate discovery outcomes into actionable backlog items, ensuring design intent, architectural standards, and NFRs are preserved
Shape platform and portfolio strategy by identifying reusable capabilities, APIfirst opportunities, and gaps requiring investment
Operationalize AI/agentic workflows for design acceleration, prototyping, code and test generation, and automated validation
Define governance for AIassisted development, including traceability, safety, and ethical use
Communicate effectively across global geographies to maintain architectural coherence
Produce reference architectures, design standards, and internal white papers
Collaborate with development and product teams to design highquality software solutions
Design solutions emphasizing high availability, scalability, robustness, and usability
Build prototypes and POCs to validate architectural decisions and derisk key choices
Drive bestinclass engineering practices through code/design reviews and datadriven decisionmaking
Ensure services and components are modular, secure, reliable, reusable, diagnosable, and actively monitored
Stay current on modern technologies, cloud deployments, and microservice patterns; conduct POCs to evaluate technology fit
Drive diagnosability and operability through structured logging, metrics, tracing, and endtoend observability practices
Influence portfolio strategy to reduce architectural debt and long-term operational risk
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or related field
10+ years of experience in software development and architecture, with a focus on cloud-based solutions and microservices
Experience with networking implementation and problem solving
Expert in and leverage the seven layers of OSI to work through complex issues
Expertise in modern patterns (microservices, event driven), API design, leveraging AI
Excellent cross-team communication and stakeholder leadership
Proven experience leading and mentoring development teams in an Agile environment
Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
Strong problem-solving skills; the ability to think creatively and strategically to identify and address complex technical challenges under pressure while communicating clearly and professionally with both customers and internal sales teams
Experience with DevOps practices and tools, including continuous integration and delivery, automated testing, and infrastructure as code
Strong experience with CI/CD (Jenkins/GitLab), artifact mgmt (Nexus), and secure SDLC
Knowledge of security best practices and experience implementing secure software solutions
Preferred
Retail/POS; Systems Management, Hardware Drivers, Windows/Linux; C/C#/Java/JavaScript; observability (ELK/Prometheus)
Benefits
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
Company
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a supplier of POS systems.
1001-5000 employees
H1B Sponsorship
Toshiba Global Commerce Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (28)
2022 (50)
2021 (32)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Rance Poehler
Global President & CEO, Board Member
Todd Regelsberger
Chief Financial Officer
Recent News
Company data provided by crunchbase