Cart.com · 13 hours ago
Director of Fulfillment Operations
Cart.com is one of the fastest growing commerce enablement companies in the world, providing infrastructure to unify commerce operations. The Site Director will oversee the day-to-day operations of a fulfillment center, ensuring client satisfaction and efficient performance while managing site P&L and talent development.
AnalyticsInformation TechnologyLogisticsSoftwareSupply Chain Management
Responsibilities
Engage with broader team for support to site operations
Manage annual budget and site P&L
Lead Operations Managers and supervisors to meet site KPIs
Build and maintain client relationships at the operational level
Ensure adherence to safety policies and standard operating procedures
Develop site leadership talent and succession plans
Serve as escalation point for operational issues and client challenges
Qualification
Required
6+ years of progressive operations experience
Direct leadership in a fulfillment or 3PL environment (D2C/B2C focus)
Managed budgets of $30M–$75M
Experience in Lean/CI methodology
A hands-on leader who balances tactical execution with coaching
A proactive, numbers-driven manager with urgency to act
Skilled in building trust with both teams and clients
Able to lift 25+ lbs
Preferred
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS)
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience
Bachelors Degree
Company
Cart.com
Cart.com is a technology company that provides a unified commerce platform to help companies from discovery to delivery.
Funding
Current Stage
Late StageTotal Funding
$809.21MKey Investors
BlackRockSilicon Valley BankTrinity Capital
2025-05-11Series C· $50M
2024-07-17Series C· $25M
2024-07-17Debt Financing· $105M
Recent News
2025-11-19
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