Director of Fulfillment Operations jobs in United States
cer-icon
Apply on Employer Site
company-logo

Cart.com · 16 hours ago

Director of Fulfillment Operations

Cart.com is one of the fastest growing commerce enablement companies in the world, providing infrastructure to unify commerce operations. The Site Director will oversee the day-to-day operations of a fulfillment center, ensuring client satisfaction and efficient performance while managing site P&L and talent development.

AnalyticsInformation TechnologyLogisticsSoftwareSupply Chain Management
badNo H1Bnote

Responsibilities

Engage with broader team for support to site operations
Manage annual budget and site P&L
Lead Operations Managers and supervisors to meet site KPIs
Build and maintain client relationships at the operational level
Ensure adherence to safety policies and standard operating procedures
Develop site leadership talent and succession plans
Serve as escalation point for operational issues and client challenges

Qualification

Operations ManagementBudget ManagementFulfillment OperationsLean/CI MethodologyWarehouse Management SystemsClient Relationship ManagementTeam BuildingLeadership

Required

6+ years of progressive operations experience
Direct leadership in a fulfillment or 3PL environment (D2C/B2C focus)
Managed budgets of $30M–$75M
Experience in Lean/CI methodology
A hands-on leader who balances tactical execution with coaching
A proactive, numbers-driven manager with urgency to act
Skilled in building trust with both teams and clients
Able to lift 25+ lbs

Preferred

Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS)
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience
Bachelors Degree

Company

Cart.com

twittertwittertwitter
company-logo
Cart.com is a technology company that provides a unified commerce platform to help companies from discovery to delivery.

Funding

Current Stage
Late Stage
Total Funding
$809.21M
Key Investors
BlackRockSilicon Valley BankTrinity Capital
2025-05-11Series C· $50M
2024-07-17Series C· $25M
2024-07-17Debt Financing· $105M

Leadership Team

leader-logo
Omair Tariq
Founder, CEO & Board Member
linkedin
leader-logo
Frank Parker
Chief Financial Officer
linkedin
Company data provided by crunchbase