Pilson Auto Centers · 23 hours ago
VEHICLE ACQUISITION SPECIALIST
Charleston, Illinois
Full-time
Onsite
New Grad, Entry LevelPilson Auto Centers is seeking a motivated and proactive Vehicle Acquisition Specialist to help expand their used vehicle inventory. The role involves sourcing cars directly from various channels, building rapport with customers, evaluating vehicles, and working closely with management to acquire high-quality inventory.
AutomotiveCustomer ServiceRetail
Responsibilities
Engage customers in the service department to identify vehicles that may be good acquisition opportunities
Approach and communicate with service customers to explain the dealership’s buying program
Perform quick vehicle walk-arounds and gather information for valuation
Collaborate with service advisors and managers to identify target vehicles
Make daily outbound calls to customers from the CRM/database to inquire about purchasing their current vehicles
Follow up with previous leads, equity customers, and “orphan” customers without assigned sales representatives
Maintain detailed notes and activity logs within the CRM
Proactively source vehicles off the street, through classifieds, social platforms, and local networking
Conduct light field outreach to identify private sellers
Represent the dealership professionally during all offsite interactions
Gather key information needed for appraisals (condition, mileage, service history, cosmetic/structural concerns)
Coordinate with used car managers for accurate valuations
Communicate appraisal numbers and purchase offers to customers
Ensure all paperwork, title documentation, and purchase agreements are completed accurately
Follow dealership processes for reconditioning estimates, buy-backs, and trade-ins
Qualification
Required
Strong communication and interpersonal skills
Comfortable making outbound phone calls daily
Ability to approach customers confidently and professionally
Basic understanding of vehicle values, market trends, and condition assessments (training provided)
Self-driven, goal-oriented, and able to work with minimal supervision
Valid driver's license with a clean driving record
Preferred
High energy and positive attitude
Strong follow-up skills
Confidence approaching and engaging customers
Problem-solving mindset
Ability to build trust quickly
Detail-oriented with solid organizational habits
Company
Pilson Auto Centers
We are your premiere New & Used car dealer located in Mattoon & Charleston, IL. Ford | Lincoln | Chrysler | Dodge | Jeep | RAM | FIAT
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase