General Motors · 14 hours ago
Senior Group Manager, Sales Operations - GM Energy
Warren, Michigan, United States of America
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
12+ years expGeneral Motors is a leading automotive company focused on innovation and sustainability. They are seeking a Senior Group Manager, Sales Operations for GM Energy to lead product sales initiatives through the dealer channel, aiming to achieve sales targets and enhance customer experiences.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
No H1B
Responsibilities
Lead and execute team attainment of sales targets for charger and adapter penetration rates and support development of customer qualification tools and processes for home energy products
Lead and execute EV Dealer charging infrastructure and ADI order management
Lead and execute interaction and agreement with Divisional sales operations teams to incorporate GM Energy products into programs and processes to support attachment rates for new and used EVs
Lead and Execute our incentive strategy and go to market efforts through Retail sales channels
Support strategy development to create programs and processes to better qualify customers per-vehicle purchase at vehicle point of sale
Support the implementation of utility program activation at the dealership and LMA level
Develop reporting requirements for Divisions, dealers, and field teams to provide insight into sales performance and highlight strategies for improvement
P+L responsibility for monetized programs
Collaborate with IT teams, engineering teams, program management teams, and other internal groups crafting and executing necessary strategies to optimize EV Ecosystem
Manage external vendors (existing and new) to ensure high quality service delivery for Dealers and internal partners
Build a strong network of internal & external relationships throughout the North American EV ecosystem, including providers, suppliers, consultants, analysts, utilities, and other stakeholders
Synthesize an engaging story based on insights and analyses including building compelling presentations and present quickly and clearly to key decision-makers
Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company
Embrace data driven & customer insights to inform plans, launches, and iterations
Establish a strong, effective, & empathetic rapport with teams across-company to ensure all programs launch flawlessly and with high customer & stakeholder enthusiasm
Ensure a culture of performance: establish bold targets, key performance indicators, and proactively employ countermeasures based on performance of programs vs objectives
Develop and present GM internal leadership updates with pre-reads and compelling storytelling
Launch with excellence, celebrate success, learn from failure
Champion brand & country integration (Chevrolet, Cadillac, Buick-GMC, Fleet, cruise, OnStar)
Qualification
Required
12+ years of professional experience including 10+ years of experience in some combination of: auto OEM, sales/service/marketing, customer experience, program management, project management
Demonstrated people leader experience
Conversant in EVs and energy with a willingness to become a subject matter expert
Demonstrated skills in successfully negotiating with internal partners
Cross-cultural savvy
Ability to frame & solve complex, ambiguous problems
Ability to create a growth mindset among the team and challenge the team to hit targets as well as developing innovative solutions
Key traits: curiosity, insight, determination, engagement, analysis
Breathtaking communication skills and ability to develop, deliver decision making content to Senior executives
Paragon of GM cultural behaviors
Benefits
Relocation benefits
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-01-22
2026-01-22
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