Client Service Analyst jobs in United States
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The Block · 12 hours ago

Client Service Analyst

The Block is a leading research and news brand in the digital asset space, seeking a highly motivated Client Service Analyst. In this role, the successful candidate will support sales and client management efforts by optimizing advertising and media campaigns and conducting detailed research to identify potential leads.

BitcoinBlockchainCryptocurrencyDigital MediaInformation ServicesMarket ResearchNews
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Responsibilities

Work directly with our clients to assist in launching, monitoring, and optimizing media and advertising campaigns
Track engagement metrics such as clicks, leads, impressions, and conversions
Analyze the behavioral patterns of ad-click audiences to identify shared pain points, and translate these insights into actionable sales tools like scripts and Battle Cards for more targeted client engagements
Launch, monitor, and improve campaigns
Work closely with the sales and campaign teams to to improve lead quality and conversion
Support the sales team with the ideation and development of client marketing campaigns and proposals
Conduct detailed research to identify and compile potential leads
Validate lead data to ensure accuracy and relevance
Prioritize and qualify leads based on established criteria
Maintain and update lead databases with accurate and current information
Stay informed about industry trends and key market players

Qualification

Business DevelopmentCampaign ManagementDigital AdvertisingGoogle SlidesCRM PlatformsResearch SkillsAnalytical SkillsFigmaSalesforceApolloOrganizational SkillsCommunication SkillsSelf-motivated

Required

Familiarity with crypto or digital media platforms
Experience in Business Development and Campaign Management
Bachelor's degree in Business, Marketing, Economics, Data Science, or related fields
Strong interest in digital advertising and the blockchain or crypto industry
Self-motivated with strong initiative and the ability to work independently
Excellent research, analytical, and organizational skills
Effective written and verbal communication skills
Proficiency in Google Slides / Figma, Excel, CRM platforms, and online research tools

Preferred

Familiarity with Salesforce, Apollo and other prospecting tools

Benefits

Remote work flexibility
Paid time off (local holiday policies respected)
Health and wellness benefits (varies by location)
Flexible PTO

Company

The Block

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The Block is the first and final word in digital assets.

Funding

Current Stage
Growth Stage
Total Funding
$3.5M
2023-11-13Acquired
2019-04-30Seed· $1.5M
2018-06-30Seed· $2M

Leadership Team

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Larry Cermak
Chief Executive Officer
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Mary Rood Cunningham
Chief of Staff, Research Partnerships
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Company data provided by crunchbase