OPmobility · 14 hours ago
QUALITY RESIDENT LIAISON
Austin, Texas Metropolitan Area
Full-time
Onsite
Mid Level
3+ years expOPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. As a Quality Resident Liaison, you will serve as the front-line quality representative at Tesla, ensuring that products meet the highest standards of performance and customer satisfaction while supporting production quality and managing communication between the plant and customer.
AutomotiveManufacturingSustainability
Responsibilities
Serve as the primary quality interface between our team and Tesla, representing the customer’s voice at all times
Build strong working relationships with Tesla teams through regular communication (minimum 3 touchpoints per shift)
Maintain positive, professional relationships that reinforce trust and partnership
Perform buffer inspections, validate sequences, and complete product audits at Tesla’s buffer area
Identify quality issues early, initiate containment, and establish clean points before customer claims are formally issued
Support and participate in 8D problem‑solving and troubleshooting activities
Communicate customer claims promptly, including defect descriptions, images, traceability details, and Tesla‑specific requirements
Support product launches and customer trials at the Tesla site
Understand customer requirements thoroughly and provide feedback that drives benchmarking and internal improvements
Complete shift handoff reports and ensure accurate electronic distribution of information
Prepare daily/weekly concern and non‑conformance reports for both customer and internal teams
Conduct audits on sequence loads and document findings
Collaborate with Logistics/LO as needed (e.g., expediting)
Support plant teams with real‑time insights into customer issues and quality concerns
Qualification
Required
Grade 12 / OSSD required
3+ years in Quality, Technical, or Liaison roles in manufacturing; Tier‑1 automotive strongly preferred
Strong communication skills (written and verbal)
Effective conflict management and problem‑solving abilities
Hands‑on experience using tools and performing quality inspections
Knowledge of IATF 16949, ISO 14001, and Customer Specific Requirements (CSR)
English required
Preferred
Post‑secondary education in Quality or Technical fields preferred
Spanish, German, or French are assets
Company
OPmobility
OPmobility is a motor vehicle manufacturing company that specializes in technologies for mobility.
10001+ employees
Funding
Current Stage
Late StageRecent News
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