AmeriPharma · 20 hours ago
Patient Financial Services Specialist
Laguna Hills, CA
Full-time
Onsite
New Grad, Entry LevelAmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. As a Financial Assistance Coordinator, you will play a vital role in ensuring patients have access to their prescribed medications by finding tailored solutions to minimize their out-of-pocket expenses while adhering to compliance guidelines.
Health CarePharmaceutical
Responsibilities
Facilitate copay assistance enrollment with patients, foundations, prescriber office’s, and other departments as needed
Tracking foundation fund availability and enrolling in a timely manner
Communicate with patients on available copay assistance programs and status changes
Reports patients refusing to pay copays or provide financial documentation for copay assistance enrollment to the Financial Assistance Supervisor
Reports patients who do not wish to proceed to Financial Assistance Supervisor
Other duties as assigned
Qualification
Required
Patient-Centered Mindset: Demonstrate a strong commitment to the patient experience by providing personalized support tailored to each individual's financial needs and challenges
Analytical Skills: Review and assess patient information in detail to identify the most effective financial assistance options available
Billing Proficiency: Possess in-depth knowledge of major medical and pharmacy billing processes, with a strong understanding of Medicare Part D program structure and reimbursement models
Copay and Foundation Programs: Have working knowledge of copay assistance programs and nonprofit foundation support resources to help reduce patients' out-of-pocket costs
Problem-Solving Abilities: Apply critical thinking to develop creative and effective solutions that ensure patients have access to prescribed therapies
Time Management: Prioritize tasks effectively and manage time efficiently to maximize impact and maintain workflow momentum
Team Collaboration: Thrive in both independent and team environments, collaborating seamlessly with cross-functional departments to support comprehensive patient care
Adaptability: Demonstrate a willingness to quickly learn and adapt to evolving practices in both major medical and pharmacy billing
Multitasking: Ability to effectively manage multiple tasks in a dynamic, fast-paced environment with shifting priorities
Education: Associate's Degree or equivalent experience in a related field
Preferred
Medical Software Experience: Prior experience using medical record systems and software
Relevant Background: Previous experience as a Patient Access Coordinator or Financial Assistance Coordinator is highly preferred
Copay & Foundation Knowledge: Strong understanding of copay assistance programs and foundation-based financial support
Industry Experience: Prior experience in a specialty pharmacy, specialty home infusion setting, or a similar healthcare environment is a plus
Therapeutic Expertise: Prior experience with immunoglobulin (IG) therapies, oncology treatments, and related billing processes is highly preferred
Communication Skills: Excellent verbal and written communication abilities, with strong interpersonal skills
Time Management: Proven ability to work well under pressure and effectively prioritize tasks
Problem-Solving: Proactive and resourceful problem solver with a patient-centered, customer-first mindset
Organizational Skills: Highly organized and detail-oriented in managing complex workflows
Technical Proficiency: Skilled in Microsoft Office Suite and Google Workspace (Gmail, Google Chat, Drive, Calendar, Docs, Sheets)
Tech Savvy: Strong computer skills with the ability to quickly learn and navigate new systems and platforms
Benefits
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Company
AmeriPharma
AmeriPharma has proven its dependability, commitment to improving lives, successful care optimization processes, & its ability to address.
Founded in 2006
51-200 employees
H1B Sponsorship
AmeriPharma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Andrew Allen Harper
COO
Company data provided by crunchbase