Teleflora · 18 hours ago
Customer Service Representative
Paragould, AR
Full-time
Hybrid
Entry Level
1+ years expTeleflora is a part of The Wonderful Company, providing innovative marketing and technology to support member florists. As a Customer Service Representative, you will serve as the frontline contact for florists, assisting with their inquiries and processing customer requests to reinforce Teleflora's commitment to superior customer service.
DeliveryFlowersRetail
Responsibilities
Take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop
Assist our member florists with their questions, requests, product purchases, and problems
Incoming calls may include, but are not limited to the following:
Flower Orders
Product Orders
Directory Orders and Changes
Credit Card Product and Equipment Orders
Credit Card Equipment Troubleshooting
Customer monthly statements
Web Hosting
Additional duties as needed
Qualification
Required
High School Diploma or equivalent is required
Strong written and oral communication skills
Ability to make decision with little direction
Strong attention to detail
1-2 years Customer Service/Call Center experience
Basic math skills
Ability to speak clearly in a well-modulated voice using good diction
Typing 25 WPM/ net minimum
Knowledgeable in basic computer skills
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans
401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities
Focused Learning and Development
Empowering Mentorship Program
Continuous Improvement Training
Building a Healthy Society
Giving Back to the Community
Company
Teleflora
Teleflora is a service organization that connects consumers wishing to send purchase flowers with a large network of florists.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Bennett
President
Recent News
Los Angeles Business Journal
2025-10-09
Albuquerque Journal
2025-04-30
2025-04-29
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