MercyOne · 4 hours ago
Unit Clerk
Mason City, IA
Full-time
Onsite
New Grad, Entry LevelMercyOne is a leading healthcare provider focused on improving community health. They are seeking a Unit Clerk for their Inpatient Behavioral Health unit, responsible for performing receptionist and secretarial duties while ensuring proper communication and organization within the clinical unit.
Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care
Responsibilities
Assures the medical record is adequately supplied and in proper order. IE: prepare chart for admission, update patient information daily
Prioritizes requests for services and performs tasks in a timely manner
Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive), and maintains an updated working knowledge of new equipment and technology. Keeps workstation/area organized, neat, and clean
Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed
Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed
Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner
Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues. Performs routine maintenance on computers/equipment devices and utilizes appropriate processes/systems to communicate computer/equipment problems/issues
Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests
Have adequate office skills such as organizing, filing, and scheduling
Maintains required department confidentiality and abides by HIPPA regulations
Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments
Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs
Communicates with and performs duties following the philosophy of MercyOne – North Iowa reflecting the organization’s Mission, Values, and Guiding Behaviors
Supports and abides by all medical center, departmental, and safety policies and procedures
Proactively identifies safety concerns surrounding the work environment
Performs other responsibilities as requested by supervisor, manager or department head
Qualification
Required
High school diploma, GED, or equivalent required
Basic computer experience required
Ability to work flexible hours as needed
Willingness and ability to learn through on‑the‑job training
Ability to read, write, and speak English
Basic computer skills, including proficiency in Microsoft Word and Excel
Self‑motivated, detail‑oriented, and able to work independently
Ability to manage multiple tasks simultaneously and adapt to changing department needs
Basic Life Support (BLS): Proof of current BLS certification (American Heart Association Healthcare Provider or American Red Cross Professional Rescuer—live class only) required prior to employment or within 60 days of hire, and must be maintained
Mandatory Reporter Training: Proof of Iowa Mandatory Reporting training for Child and Dependent Adult Abuse required prior to employment or within 6 months of hire, with ongoing compliance per State of Iowa guidelines
Preferred
Active CNA license preferred when assigned as a unit driver
Clerical or administrative experience preferred
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout the system
Company
MercyOne
MercyOne is a non-profit organization that provides healthcare services to communities.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Acquired
Leadership Team
Bob Ritz
CEO & President
Recent News
Corridor Business Journal
2025-09-10
Corridor Business Journal
2025-08-15
Morningstar.com
2025-05-05
Company data provided by crunchbase