Customer Service Agent $24 per Hour jobs in United States
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Kelly · 1 day ago

Customer Service Agent $24 per Hour

positionEast Greenwich, RI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$24/hr - $24/hr
date2+ years exp

Kelly Services has partnered with a leading manufacturing organization to fill a temporary to hire Customer Service Agent. The role involves contacting customers regarding outstanding balances, resolving account discrepancies, and collaborating with teams to address service-related issues.

OutsourcingProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Contact residential and commercial customers via phone, email, and mail regarding outstanding balances
Investigate and resolve account discrepancies, service disputes, or billing errors specific to waste services
Collaborate with customer service, dispatch, and sales teams to resolve service-related issues impacting payment
Maintain accurate notes and records of all customer interactions and collection efforts in CRM or billing system

Qualification

Collections experienceAccounts receivable experienceMicrosoft Office SuiteNegotiation skillsCommunication skillsOrganizational skillsIndependent work

Required

2+ years of collections or accounts receivable experience, preferably in the waste management or utility sector
Strong communication and negotiation skills with the ability to handle challenging customer conversations
Proficient in Microsoft Office Suite and collection tracking systems
Ability to work independently, stay organized, and meet monthly collection goals

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

Kelly

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Glassdoor3.4
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We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

H1B Sponsorship

Kelly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase