WRMC, Inc. · 16 hours ago
Concierge (Part-Time) | Alamo Heights Area - Luxury Condos
WRMC, Inc. is an award-winning leader in luxury multifamily and HOA management, known for delivering exceptional service. They are seeking a polished and service-oriented Concierge to be the welcoming presence of their luxury multifamily community, providing professional service and managing building access for residents and guests.
ConstructionLifestyleReal Estate
Responsibilities
Provide warm, professional service to residents, guests, and vendors
Manage building access and guest/vendor check-ins
Assist residents with questions, requests, and coordination of authorized vendor access
Maintain confidentiality and uphold resident privacy at all times
Respond effectively to resident concerns and emergency situations, escalating when needed
Log daily activity, packages, and deliveries accurately in BuildingLink
Contribute ideas to enhance services and improve the resident experience
Support resident relations through timely follow-up and issue resolution
Qualification
Required
High school diploma or equivalent required
Strong customer service and hospitality knowledge, ideally in a luxury environment
Excellent communication and interpersonal skills
High attention to detail and ability to multitask independently
Comfort using technology such as email and concierge or property management systems
Professional judgment, discretion, and a calm, solution-oriented mindset
Flexibility to work varying schedules, including weekends and holidays
Preferred
Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
Company
WRMC, Inc.
Serving Communities with Sophistication, Integrity, and Resourcefulness At WRMC, we know communities are not just buildings – they are the people who live, work, and thrive in them.