Senior Manager, Employee Relations jobs in United States
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Wonder · 11 hours ago

Senior Manager, Employee Relations

positionNew York, NY
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$149K/yr - $157K/yr
date8+ years exp

Wonder is a premier platform for food delivery, featuring a variety of award-winning restaurant partners. The Senior Manager, Employee Relations will lead the enterprise Employee Relations strategy, ensuring compliance and fairness in employee practices while managing complex employee matters and overseeing field operations.

E-CommerceFood and BeverageFood DeliveryRestaurants
badNo H1Bnote

Responsibilities

Set and own the Employee Relations strategy for corporate teams
Establish ER standards, frameworks, and escalation paths used across Wonder
Act as senior advisor on complex, sensitive, or high-risk employee matters
Directly manage the Field Employee Relations Manager
Ensure field ER execution aligns with enterprise standards and risk posture
Serve as an escalation point for field investigations, terminations, and critical cases
Build capability, consistency, and judgment across the field ER function
Lead and oversee complex corporate investigations
Provide guidance and oversight on field-led investigations
Partner closely with Legal on elevated-risk matters
Ensure timely, well-documented outcomes
Own corporate ER policies, conduct standards, and disciplinary frameworks
Ensure compliance with federal, state, and local employment laws
Identify trends, repeat issues, and systemic risk and drive corrective action
Support wage & hour, Fair Work Week, leave, and regulatory compliance as needed
Coach corporate leaders and HRBPs on performance management and corrective action
Support leaders through difficult conversations with clarity and consistency
Develop ER playbooks, tools, and training for leaders and People partners
Reinforce values-based decision-making across the organization
Track ER trends across corporate and field populations
Build reporting for senior leadership on volume, themes, and risk
Use insights to inform policy updates, training priorities, and org interventions
Partner with Legal, Compliance, Safety, and Operations
Contribute to broader People initiatives tied to engagement, culture, and leadership

Qualification

Employee Relations strategyEmployment law knowledgeCorporate investigationsManaging ER leadersPolicy complianceCoaching leadersSound judgmentEmpathyAccountabilityReporting insightsPartnership with LegalAllVoicesWorkday

Required

8+ years of progressive Employee Relations or HR experience
Bachelor's degree required in related field
Experience leading corporate ER and managing ER leaders supporting field teams
Strong working knowledge of employment law and investigations
Sound judgment, discretion, and executive presence
Ability to balance empathy, accountability, and business needs

Preferred

Experience with AllVoices
Experience with Workday

Benefits

Equity
401K
Multiple medical, dental, and vision plans

Company

Wonder

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Wonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app.
dateFounded in 2018
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.wonder.com

Funding

Current Stage
Late Stage
Total Funding
$2.51B
Key Investors
New Enterprise AssociatesNestleBain Capital Ventures
2026-01-12Series Unknown· $8.4M
2025-05-06Series D· $600M
2024-11-13Series C· $250M

Leadership Team

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Marc Lore
Founder & CEO
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Recent News

Venture Capital
Grubhub's Parent Company Acquires Restaurant Rewards App Claim
2026-01-21
baincapitalventures.com
Wonder: Initialized Capital
2026-01-20
PR Newswire
Grubhub Helps Restaurants Grow Foot Traffic with Claim's Diner Acquisition Technology
2026-01-20
Company data provided by crunchbase