Facebook · 19 hours ago
Senior System Support Analyst- PAI
Columbia, South Carolina
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expBlueCross BlueShield of South Carolina is the largest insurance company in South Carolina and one of the nation’s leading administrators of government contracts. They are seeking a Senior System Support Analyst to provide expertise in application integration, develop custom solutions, and support technical business needs in a fast-paced environment.
Computer Software
No H1B
Responsibilities
Provide expertise regarding the integration of applications across the business. Analyze new/revised processes/change requests from the maintainer and provide review to technical team. Review transition activities, job control language (JCL), schedules, file setup, and cycle issues. Monitor cycle execution, verify cycle testing, and provide backup when needed. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise
Develop custom integration solutions. Evaluate interrelationships in complex projects to determine how changes/installations of one program will affect others. Provide enhancement recommendations based on long-term IT organization strategy
Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations
Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions. Act as an internal consultant, advocate, mentor, and change agent. Answer questions for the Production Support team on current system. Assist in training team members regarding new software changes they need to know for supporting active and future workloads
Perform installations, configuration, analysis, scheduling and tuning on the area’s most complex projects. Ensure Production and Test environments are up and functioning properly. Perform corrective actions whenever possible to fix applications that end abnormally
Provide leadership and/or oversight on organization-wide projects impacting the area as needed
Qualification
Required
Bachelor's in a job-related field
Associates degree plus an extra 2 years job-related experience for a total of 10 years of required work experience (see 'required work experience')
12 total years required work experience
8 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience
Comprehends data storage techniques, database philosophy, database management, and complex programming techniques
Advanced understanding of the requirements for maintaining production systems and the effect of program changes
Understands how to use structured techniques in new program development
Advanced understanding of development, quality assurance, and integration methodologies
Excellent communication and interpersonal skills
Able to work well under pressure and as part of a team
Pays attention to detail
Advanced knowledge of relevant operating systems, programming languages, and development tools and their usage in the company
Preferred
2 years minimum experience using Syncovery to set up ftp accounts and monitoring ftp jobs
Must have document control experience in 837 and 834 files formats
Benefits
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
Nine paid holidays
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase