Tax Relief Advocates · 6 hours ago
Client Relations Specialist
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrTax Relief Advocates is seeking a Client Relations Tax Specialist who is passionate about helping people and thrives in a fast-paced environment. The role involves guiding clients through challenging situations, identifying their concerns, offering solutions, and collaborating with other departments to ensure a positive client experience.
ConsultingFinanceFinancial ServicesProfessional Services
Responsibilities
Listen & Identify client concerns and issues surrounding their case
Find & Offer Solutions to enhance the client experience and keep things moving smoothly
Collaborate with other departments to meet client expectations and ensure timely case progression
Communicate opportunities and areas of concern to management for continuous improvement
Qualification
Required
High school diploma
Previous customer service experience (especially in a role with escalations)
Previous customer service & escalation experience – you've handled tough situations and know how to keep cool under pressure
Exceptional communication skills – both verbal and written, because we need someone who can speak (and write) clearly and kindly!
Problem-solving pro – you love figuring things out and finding win-win solutions
Time management & multitasking ninja – you can juggle tasks without dropping the ball
CRM & customer service software experience – bonus points if you're familiar with managing databases!
Preferred
Active listening
Problem-solving
Time management & multitasking
Collaboration
Data handling
Company
Tax Relief Advocates
Tax Relief Advocates situation provides tax solutions for both businesses and individuals.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Park
Chief Operating Officer
Recent News
2025-04-21
Company data provided by crunchbase