The Millennium Group, Where Service Matters · 4 hours ago
Switchboard Operator
West Hartford, CT
Full-time
Onsite
New Grad, Entry LevelThe Millennium Group (TMG) is an award-winning business process outsourcing firm focused on providing office support services. They are seeking a Switchboard Operator responsible for answering incoming calls and assisting in the Mail Center.
Document ManagementOutsourcingPrinting
Responsibilities
Ensure safety and security procedures are followed at all times
Answer all incoming calls at the reception desk
Forward all call to the correct office or employee
Assist in the Mail center with sorting, posting and delivering mail
Assist making copies for customers when needed
Maintain time, volume and delivery records
Ensure the highest levels of customer care
Order office supplies, maintain inventory of supplies
Provide backup for coworkers when not available
Other duties as assigned
Qualification
Required
High school diploma required
Knowledge of administrative and clerical procedures
Working knowledge of Microsoft suite, computers, and relevant software applications; excellent keyboarding skills
Familiar with appropriate customer service principles and practices; must be customer service focused
Professional personal presentation
Strong organizational and planning skills; detail oriented
Strong verbal and communication skills
Company
The Millennium Group, Where Service Matters
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide.
Founded in 1984
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase