Russell Tobin · 6 hours ago
Call Center Representative
Russell Tobin is a top-tier financial services company in Charlotte hiring Call Center Representatives to support daily operations. The role involves handling customer calls, providing account support, and ensuring compliance with financial regulations.
Responsibilities
Handle inbound customer calls with professionalism and efficiency
Provide support on account inquiries and basic financial transactions
Comply with verification procedures and financial regulations
Record all interactions accurately in company systems
Work with internal teams to resolve escalated matters
Qualification
Required
Bachelor's degree OR related Associate's degree required
Previous customer service or call center experience
Strong verbal communication and multitasking skills
Ability to excel in a structured, metrics-driven environment
Preferred
financial background preferred
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.