Spot Freight · 1 day ago
Account Coordinator
Indianapolis, Indiana, United States
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expSpotinc is a logistics company that provides tools to tackle industry challenges for their partners. They are seeking an Account Coordinator to support the operations and growth of existing accounts by nurturing relationships and ensuring customer satisfaction through effective communication and operational execution.
Logistics
Responsibilities
Execute on all day-to-day operations to ensure customer satisfaction, addressing customer inquiries, and escalating or solving needed customer resolution
Communicate daily with carriers, customers, and Spot employees to ensure on-time deliveries and pick-ups
Create and distribute freight documents (BOLs, labels, etc.) and ensure trucks are loaded with the correct freight
Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics
Qualification
Required
Previous sales or 2+ years of customer service experience
Proficient in Microsoft Office Suite
Ability to thrive in a fast-paced environment and meet performance metrics
Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
Entrepreneurial and competitive spirit, passion, self-motivation
Organization and attention to detail
Adaptability, multi-tasking ability, sense of urgency
Confident decision-making skills
Preferred
Bachelor's degree preferred
Company
Spot Freight
The industry leader in logistics services,
201-500 employees
H1B Sponsorship
Spot Freight has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Andrew Krop
Chief Financial Officer & Chief Operating Officer
Taylor D.
Human Resources Business Partner- Southeast
Recent News
Company data provided by crunchbase