Client Implementation Director jobs in United States
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ClarityPay · 13 hours ago

Client Implementation Director

positionNew York, NY
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$75K/yr - $125K/yr
date5+ years exp

ClarityPay is a fast-growing fintech company based in NYC and Atlanta, focused on redefining the point-of-sale credit market. The Client Implementation Director will lead new and existing partner implementations, ensuring partners are fully operational and compliant, while managing the end-to-end implementation lifecycle.

Financial Services
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H1B Sponsor Likelynote

Responsibilities

Own and drive multiple concurrent end-to-end partner implementations from enrollment to contract signature through successful rollout
Lead detailed implementation work plans, including timelines, milestones, dependencies, risks, and approvals
Serve as the primary point of contact for partners during implementation, coordinating across merchant, platform, and internal stakeholder teams
Manage cross-functional execution across Product, Engineering, Risk, Compliance, Legal, Finance, Operations, Marketing, and Client Success
Ensure all lender-specific requirements are met prior to launch, including underwriting configuration, product positioning, customer communications, compliance approvals, disclosures, funding readiness, and reporting validation
Coordinate technical integration work and testing
Drive internal and external accountability to ensure deliverables are completed on time and meet quality standards
Identify implementation risks early, escalate appropriately, identify solutions, and proactively drive resolution
Facilitate implementation meetings, launch readiness reviews, and final go-live approvals
Effectively support transition from implementation to client management team
Contribute to the development and refinement of scalable implementation processes, templates, playbooks, and governance
Share launch learnings and best practices to continuously improve partner onboarding efficiency and effectiveness
Perform other duties and special projects as assigned
Consistently model ClarityPay values, operating with ownership, integrity, data-centric, and a merchant-first mindset

Qualification

Client implementation managementProgram managementPoint-of-sale technologyLender operations knowledgeCompliance considerationsCross-functional collaborationProficient in ExcelProficient in PowerPointProficient in WordProject tracking toolsCommunicationProblem-solving skillsOrganizational skills

Required

Proven ability to concurrently manage multiple client implementations, which may range from small to large in scope and have competing priorities
Excellent communication skills, with the ability to work directly with external partners and internal senior stakeholders
5+ years of experience in implementation, onboarding, program management, client management, or operations within store cards, lending, BNPL, payments, or retail
Strong understanding of point-of-sale processes and technology
Strong understanding of lender operations, compliance considerations, and cross-functional dependencies
Highly organized, detail-oriented, and execution-focused with strong follow-through
Comfortable operating in fast-paced, early-stage, or high-growth environments
Strong problem-solving skills with a proactive, solutions-oriented approach
Ability to work independently while influencing outcomes across teams
Proficient in Excel, PowerPoint, Word, and project tracking tools
Willingness to travel up to 10–20% as needed

Preferred

Experience supporting partner, merchant, or platform integrations preferred

Benefits

Competitive fixed and variable compensation package
Comprehensive benefits (medical, dental, vision)
Collaborative office culture with a strong focus on clients and their customers
Opportunities to grow, lead, and shape the future of consumer finance
401k program

Company

ClarityPay

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ClarityPay is a financial services technology company that offers installment loans to consumers at the point of sale.
dateFounded in 2024
location
New York, New York, USA
people-size11-50 employees
web-link
https://www.claritypay.com

H1B Sponsorship

ClarityPay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
TTV CapitalOutpost Ventures
2025-07-30Series Unknown
2024-06-01Series Unknown

Recent News

Payments Dive
Executive Shuffle: Fiserv, Mastercard and DailyPay
2025-11-01
PR Newswire
ClarityPay Taps Goldman, AmEx Vet MJ Panda as COO to Scale Next Gen Credit Solutions
2025-10-02
citybiz
ClarityPay Raises Growth Capital
2025-07-31
Company data provided by crunchbase