PPG · 7 hours ago
Technical Service Site Manager - Automotive Coatings
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expPPG is a leading company in the coatings industry, and they are seeking a Technical Service Site Manager to represent them at customer facilities. This role focuses on ensuring customer satisfaction through outstanding service and support for Automotive Coatings, particularly in areas such as Ecoat and color control.
Chemicals
Responsibilities
Lead on-site team in areas of customer relationship management, service, and growth and development
Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues
Ensure plant operations are functional and provide the customer with proactive support as needed
Communicate updates to PPG Technical and account management effectively and efficiently
Perform tasks at the direction of the PPG leadership while ensuring Health, Safety, and Environmental protocol is always followed
Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary
Utilize clear communication avenues to explain complex ideas to technical, production, and non-technical personnel to satisfy customer requirements
Participate in weekly meetings with technical experts to review site projects and activity
Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed
Record weekly inventories and communicate status both externally and internally
Use PPG digital tools to capture critical data
Display accountability to meet commitments and take ownership of appointed tasks
Support any special projects, as needed
Provide sales support to maintain/expand business and ensure effective start-up of new products
Qualification
Required
3+ years of experience in a commercial or technical service role with a record of leadership, sales achievements and people management
Financial management skills
Market, customer awareness and product technical knowledge
Detailed knowledge of all customer coatings/specialty products application equipment and processes
Preferred
Bachelor's degree preferred, not required
Company
PPG
PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Knavish
Chairman and CEO
David Bem
CTO, VP Science and Technology
Recent News
Morningstar.com
2025-10-06
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