VyStar Credit Union · 23 hours ago
Training Specialist II
Jacksonville, FL - VyStar Tower
Full-time
Hybrid
Mid Level
3+ years expVyStar Credit Union is a financial institution that values employee development and training. The Training Specialist II facilitates training programs for new hires and existing employees, ensuring training materials are up-to-date and conducting evaluations to support the organization's goals.
AppsBankingFinanceMortgage
Responsibilities
Coordinates and conducts training classes and administers/monitors testing
Provides technical assistance (i.e. product and system assistance) to VyStar’s Technical Training Manger as required
Exercises leadership of trainees in training and training related activities
Counsels and disciplines trainees as needed
Facilitates adult learning exercises
Ensures training materials are available for training classes
Completes trainee evaluations on all trainees for applicable classes. The trainee evaluation will be provided to the trainee’s manager and also remain as part of the trainee’s permanent employee records
Assists in the collection of training needs analysis data, as required
May be called upon to work with other Training Specialists, VyStar’s Technical Training Manager and/or the VP of Organizational Performance and Development in the development/authoring/editing and maintenance of computer-based/e-learning modules, blended learning, and traditional classroom training courses
Provide up-training as required at branches (local and remote)
Works with the other Training Specialists, VyStar’s Technical Training Manager and/or the VP, Learning & Development and other departments to fully understand changes in policies and procedures that might be relevant to existing or new training modules
Works with the other Training Specialists, VyStar’s Technical Training Manager and/or the VP, Learning & Development to ensure that the changes in policies and procedures developed by the respective departments are included in new training material
Updates all training materials as needed by applying Information Mapping methodology to VyStar procedures, VyGuide content and all training-related content
Performs other duties as assigned
Qualification
Required
Either a Bachelor's degree in a business curriculum or a related field or 8 years of work experience is required
At least three years total experience in training facilitation for adult learners, both in person and in virtual classroom environments
Two years of supervisory experience is needed to manage classrooms
Certification through a recognized training organization, such as ATD, in design and/or facilitation for the virtual classroom or demonstrate comparable prior work experience
Problem solving ability, strong verbal and written communication skill and an ability to work well with others are required
Strong ability to organize, handle frequent interruptions in work, facilitate events and work a flexible schedule is required, which might include overnight travel
Demonstrates proficiency in Microsoft Office Suite applications (i.e., Word, Power Point, Excel and Publisher) and e-learning authoring software, Storyline
Possesses the ability to successfully coordinate pre and post-training activities for training participants via the VyStar Learning Center
Preferred
Knowledge of web-based training development is preferred
Benefits
401(k) Plan
Extensive paid technical and on-the-job training program
Tuition reimbursement
Company
VyStar Credit Union
VyStar Credit Union offers low loan rates and low- or no-fee financial services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$200M2022-04-06Debt Financing· $200M
Leadership Team
Casey Callinsky
SVP, Strategic Initiatives
Recent News
2025-12-15
2025-12-10
Company data provided by crunchbase