Aires · 21 hours ago
Mobility Specialist Special Operations
Pittsburgh, PA
Full-time
Hybrid
Senior Level
5+ years expAires is a recognized industry leader in delivering high quality relocation and assignment management services. The Mobility Specialist Special Operations will facilitate the end-to-end relocation process for corporate transferees and their families, ensuring a positive mobility experience through effective communication and coordination.
ConsultingLogisticsSupply Chain Management
Responsibilities
Counsels transferees on policy benefits
Coordinates household goods and family services
Counsels and assists transferees with expense submission
Communicates with relocating transferee and family throughout the move to provide a positive mobility experience
Collaborates with internal teams to ensure services are delivered accurately and timely
Handles VIP/complex file assignment
Acts as a mentor and subject matter expert to less senior staff
Provides regional support and coverage in periods of high-volume, transition, or extended absences
Participates in ongoing training initiatives to stay current on new systems and processes
Qualification
Required
High School Diploma/GED required
5+ years of customer service experience in the relocation industry
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation
Preferred
Associate's or Bachelor's degree
CRP/GMS certifications
Benefits
Comprehensive benefits package, including a 401K match
Remote/Hybrid work environment based on candidate location
Company
Aires
AIReS is dedicated to taking the leadership role to set continually improving standards for the relocation industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Wangler
Chief Executive Officer
Recent News
2024-05-31
2023-11-27
2023-09-12
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