Nestlé · 5 hours ago
Inside Sales Representative Supervisor
Nestlé is a leading food and beverage company known for its beloved brands. The Inside Sales Representative Supervisor will manage the Inside Sales Account team, focusing on driving growth through customer account management, executing sales initiatives, and enhancing customer experience.
CoffeeCosmeticsDairyFood and BeverageWater
Responsibilities
Coach and develop team members (call reviews, pipeline hygiene, deal strategy, objection handling, CRM discipline); set clear expectations and hold to KPIs
Model best-practice execution (“player” work): manage a strategic subset of accounts/opportunities, close priority deals, and handle escalations
Prioritize work and remove blockers (e.g., billing blocks, delivery risks, cross‑functional delays) to protect revenue and customer experience
Lead business planning cadences with field leadership/CAMs; align team activities to growth targets, promotions, and Top‑X opportunities
Elevate insights via weekly and monthly readouts: trend risks, win stories, funnel health, and actions to close plan gaps
Standardize processes and tools (CRM usage, reporting rhythms, playbooks); ensure accurate, timely data for decision‑making
Act as communication hub with Customer Solutions, Logistics, Finance, Legal, and Marketing to resolve systemic issues and enhance end‑to‑end execution
Serve as primary escalation point for internal and external issue management
Recruit, onboard, and upskill talent; cultivate a culture of accountability, collaboration, and continuous improvement
Drive adoption of success factors for growth, development, and performance excellence
Ensure full NCNA activation to deliver on organizational objectives
Coach and develop team members (call reviews, pipeline hygiene, deal strategy, objection handling, CRM discipline); set clear expectations and hold to KPIs
Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions, ensuring successful communication
Qualification
Required
7+ years sales support or supervisory experience
Strong CRM and Microsoft cross‑functional coordination capability
Preferred
Foodservice/beverage industry experience
Benefits
401k with Company match
Healthcare coverage
Broad range of other benefits
Company
Nestlé
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-03-14IPO
Leadership Team
Recent News
2026-01-22
2026-01-22
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