The Bancorp · 1 hour ago
Director Head of PMO
Wilmington, DE
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expThe Bancorp is a financial services company seeking a Director Head of PMO to lead their Project Management Office. This role involves managing enterprise initiatives, ensuring project delivery excellence, and transforming the PMO into a strategic function aligned with organizational priorities.
BankingFinanceFinancial ExchangesFinancial ServicesPayments
Responsibilities
Manages the enterprise Project Management Office and is accountable for overall portfolio health, delivery performance, and execution discipline across all projects and initiatives
Directs project management activities by defining, implementing, and enforcing standardized project lifecycle methodologies, tools, processes, and templates (Agile, hybrid, and waterfall as appropriate). Ensures consistent application of governance, documentation, and controls across the portfolio
Owns enterprise project intake, prioritization, and capacity planning. Runs project prioritization forums and subcommittee meetings to ensure initiatives are aligned to strategic priorities, regulatory commitments, resource capacity, and delivery readiness. Maintains the authoritative master project portfolio
Assigns initiatives to project managers based on complexity and capability. Actively monitors delivery progress, forecasts, dependencies, risks, and issues; intervenes as required to ensure commitments are met or escalated appropriately
Leads operational PMO processes and services to maximize efficiency, accuracy, and transparency. Continuously improves PMO operating models, workflows, and controls to support delivery predictability and stakeholder confidence
Ensures PMO standards include clear requirements for scope definition, milestone planning, risk identification, change management, and executive reporting. Facilitates training and ongoing education for internal and external teams on delivery expectations and lifecycle controls
Serves as the final escalation point for delivery risks, missed commitments, governance breaches, and unresolved issues. Provides clear guidance and direction to ensure timely resolution or executive decision-making
Directs operational quality, risk, and control activities by ensuring all projects are executed in accordance with established PMO standards, organizational policies, and applicable regulatory expectations. Ensures delivery risks are identified early, actively managed, and documented with appropriate mitigation plans
Partners with Risk, Compliance, Technology, and Audit functions to ensure initiatives are defensible, traceable, and audit-ready, including proper documentation, approvals, and change controls
Develops short-term and long-term strategies for the PMO in collaboration with executive leadership to improve delivery performance, scalability, and alignment with enterprise objectives
Develops executive-level presentations, dashboards, and analytical reports that clearly communicate portfolio status, risks, trends, dependencies, and required decisions. Moves beyond status reporting to provide insight and recommendations
Builds strong working relationships across business lines and corporate functions, serving as a trusted delivery advisor to business sponsors and senior leaders
Represents the PMO in enterprise initiatives and cross-divisional efforts. Acts as a subject matter expert on delivery governance, portfolio management, and execution risk
Manages the PMO’s most complex initiatives from initiation through benefits realization, while overseeing operational budgets, vendor usage, resource capacity, and day-to-day staff execution to ensure delivery standards and efficient deployment of funds and talent
Establishes performance objectives for project managers tied to delivery outcomes, governance compliance, and stakeholder satisfaction, while fostering a disciplined, accountable culture through coaching, development, and timely performance management in accordance with HR policies
Identifies and escalates persistent performance or capability risks within the PMO that could impact enterprise delivery or operational risk
Performs other duties as assigned
Manages team of employees by overseeing day-to-day operations
Sets high performance standards and manages team performance in accordance with HR policies and procedures
Creates a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement
Inspires confidence and motivates others to perform at their best
Develops staff while effectively addressing performance issues
Qualification
Required
Undergraduate degree in a related field or an equivalent combination of training and experience
10 years of progressive project and portfolio management experience, preferably within a regulated financial services environment, including at least 3 years in a leadership role
Demonstrated experience establishing or transforming PMO governance, delivery standards, and portfolio controls
Preferred
Agile Project Management certification (ACP, CSM, PSM, or equivalent)
Advanced knowledge of Agile, hybrid, and waterfall delivery methodologies and their application in enterprise environments
Experience transitioning organizations from informal or inconsistent delivery practices to disciplined, governed execution models
Strong analytical, troubleshooting, and risk management skills with the ability to translate data into executive insight
Excellent verbal, written, and executive-level communication skills
Ability to operate effectively in a complex, fast-paced, and highly regulated environment with competing priorities and deadlines
Proficiency with PMO tooling and Microsoft Office suite (Project, Excel, PowerPoint, Word, Outlook)
Up to 25% travel required
Company
The Bancorp
The Bancorp provides private-label banking and technology solutions to meet the unique business needs of non-bank companies.
501-1000 employees
H1B Sponsorship
The Bancorp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$274M2025-08-18Post Ipo Debt· $200M
2016-08-08Post Ipo Equity· $74M
2004-02-03IPO
Leadership Team
Damian Kozlowski
CEO & President
Randall Baugh
Managing Director, Chief Compliance Officer
Recent News
2025-11-10
The Motley Fool
2025-11-05
Company data provided by crunchbase