TD SYNNEX Multi-Country Area (English) · 1 day ago
Associate Sales Representative
Greenville, SC
Full-time
Onsite
Entry Level
1+ years expTD SYNNEX is a technology distribution company seeking a Sales Support Specialist to enhance customer service and support within their sales team. The role involves managing communications, processing orders, and contributing to sales goals while ensuring a positive customer experience.
Information Technology & Services
Responsibilities
Handle inbound and outbound sales calls and emails to provide quotes and process orders for products and services, ensuring that daily and quarterly sales targets are met
Accurately enter orders and track their status, maintaining clear communication with customers throughout the process
Understand the importance of customer satisfaction and actively contribute to enhancing the customer experience from relationship development to issue resolution
Manage the resolution of routine, non-complex issues with guidance, ensuring timely and effective solutions
Answer customer inquiries regarding pricing, product availability, and shipping or service issues related to orders
Attend TD SYNNEX and vendor partner training sessions as assigned to enhance your skills and knowledge
Participate in vendor and customer engagement activities outside of standard work hours, embracing the total account ownership concept
Represent TD SYNNEX professionally in all interactions with business partners and customers
Meet attendance and punctuality standards, demonstrating reliability and commitment
Perform additional duties as assigned to support team objectives
Qualification
Required
Proven ability to multitask and prioritize effectively in a dynamic environment
Strong written and verbal communication skills, capable of delivering effective messaging
Experience in price negotiations and an understanding of a profit-driven culture
Ability to build solid, effective working relationships with colleagues and customers
Capability to work constructively under pressure and meet deadlines
Friendly and courteous demeanor when responding to incoming calls and greeting partners
Willingness to adjust readily to change and adapt as needed
Basic proficiency in relevant computer applications, including spreadsheets, word processors, and databases
Maintain a positive outlook in the face of challenges, including criticism or rejection
Ability to handle sensitive information with discretion
Strong organizational and time management skills, driving tasks to completion
Basic clerical and data entry skills
Education: Associate degree or high school diploma/GED with at least 1 year of relevant experience
Preferred
Current affiliation within a sales organization is preferred
Bachelor's Degree in a business or IT discipline is preferred
Proficient in Microsoft Office Suite
Benefits
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Company
TD SYNNEX Multi-Country Area (English)
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase