BD · 10 hours ago
AIOps Delivery Specialist
USA NJ - Franklin Lakes
Full-time
Onsite
Mid Level
$107K/yr - $176K/yrBD is one of the largest global medical technology companies in the world, dedicated to advancing health. The AIOps Delivery Specialist will be responsible for prototyping and delivering custom AI solutions, collaborating closely with product delivery teams throughout the project lifecycle.
Health CareMedical DeviceTechnical Support
Responsibilities
Support the end-to-end delivery of custom AI solutions, prototyping including data preparation, development, model integration, testing, and deployment
Establish observability for AI services (LLM, RAG, ML pipelines) with dashboards, alerts, and SLA/SLO tracking
Manage incident/problem/change processes for AI workloads; perform root‑cause analysis and controlled releases
Govern prompt lifecycle (versioning, rollback, evaluation) and enforce guardrails to reduce hallucinations
Monitor token usage and optimize cost, context windows, and retrieval quality for GenAI solutions
Operate ML pipelines with drift detection, data quality checks, and reproducibility controls
Configure and maintain enterprise AI platforms (e.g., Copilot Studio) within sandboxed environments and DLP guardrails
Define and maintain operational runbooks, escalation matrices, and support tiers (L0/L1/L2)
Coordinate secure access provisioning and audit trails for AI platforms and vendor teams
Implement gated approvals and change control for deployments across Dev/QA/Prod environments
Drive Responsible AI governance: complete intake assessments, risk profiling, and maintain audit‑ready documentation
Work with cross-functional teams including data scientists, developers, and product managers to ensure timely and high-quality delivery
Stay current with emerging AI technologies and tools to inform solution design and delivery strategies
Participate and lead meetings when needed as it relates to updates on product build or implementation activities
Qualification
Required
Bachelor's degree in business, Computer Science, Engineering, or related field
Proficient in Python and key AI/ML libraries (pandas, PyTorch, scikit-learn, MLflow) and LLM frameworks (LangChain, embeddings, vector DBs)
Foundational understanding of LLMs, RAG architecture, and prompt engineering (zero-shot, few-shot, chain-of-thought)
Hands-on coding experience across multiple languages (Python, Java, JavaScript, Node.js) for backend and frontend development
Familiarity with backend frameworks (FastAPI, Flask) and frontend technologies (ReactJS)
Strong grasp of database design and query languages (SQL, NoSQL)
Working knowledge of SDLC best practices and CI/CD pipelines (Azure DevOps, GitHub Actions)
Experience with containerization and deployment fundamentals (Docker, Kubernetes)
Understanding of cloud computing concepts and managed AI services (Azure preferred)
Exposure to MLOps/LLMOps practices, including model registry, drift monitoring, and rollback strategies
Awareness of Responsible AI principles, security, and compliance in enterprise AI solutions
Excellent communication and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Ability to learn quickly and adapt to changing customer and market needs
Excellent team collaboration and cross-functional influence skills
Strong written documentation, oral communication, and presentation skills
Effective leadership and analytical skills
Strategic mindset and problem-solving abilities
Benefits
Annual Bonus
Potential Discretionary LTI Bonus
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
Founded in 1897
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Maureen Mazurek
Chief Sustainability and EHS Officer
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
Medical Device Network
2026-01-17
Company data provided by crunchbase