Communications Assistant jobs in United States
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CCMC · 14 hours ago

Communications Assistant

CCMC is seeking a Communications Assistant to manage all official communication channels within the Association. The role involves creating newsletters, managing social media, and responding to resident inquiries to ensure clear and consistent messaging across all platforms.

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Responsibilities

Monthly create and distribute informative newsletters to residents, highlighting upcoming events, club/group activities and Association business. Coordinate with current advertisers, keeping ad content and contact information current
Create and distribute email communications via on-line and internal platforms as needed, providing information regarding upcoming events, meetings, maintenance updates, policy changes and important community announcements
Provide up-to-date calendars at community bulletin boards and amenities with information regarding reservations and activities
Manage the HOA’s social media presence to share relevant information, engage with residents and address community concerns
Respond promptly to resident inquiries, complaints and requests for information, either directly or by forwarding to the Community Association Manager
Coordinate the creation and distribution of community signage, notices and other visual communication materials as needed
Provide backup to the receptionist during breaks, lunch hours and scheduled time off. Assist residents/homeowners by answering incoming calls and assisting walk-ins

Qualification

Social media managementWritten communicationVerbal communicationEmail communicationOrganizational skillsCustomer serviceCommunity relationsHOA operations knowledge

Required

Excellent written and verbal communication skills
Proficiency in various communication channels, including email, website management and social media platforms
Strong organizational skills to manage multiple communication streams effectively
Ability to draft clear and concise messaging
Familiarity with HOA operations and relevant regulations

Preferred

Experience in customer service or community relations is a plus

Company

CCMC

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CCMC is a management consulting company that offers lifestyle services, district management, and commercial management services.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Charlesbank Capital Partners
2024-11-18Private Equity

Leadership Team

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Todd Davidson
Chief Executive Officer
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David Atrostic
Chief Operating Officer
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Company data provided by crunchbase