Planned Parenthood of Maryland Inc. · 8 hours ago
Health Center Manager
330 N. Howard Street, Baltimore, MD 21201
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expPlanned Parenthood of Maryland is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care. They are seeking an experienced Health Center Manager to oversee clinic operations, ensure compliance with protocols, and lead staff to meet productivity and revenue goals.
Hospital & Health Care
No H1B
Responsibilities
Ensure that PPM protocols, policies and procedures are followed and implemented
Ensure that federal, state, and local regulations are followed and implemented
Ensure maintenance of clean, neat, secure, and fully functional facility, including regular maintenance of medical equipment
Ensure adequate stocking and dispensing of medications and clinic supplies
Prepare, monitor, and adjust patient and staff schedules according to changing needs of center
In conjunction with Human Resources, interview and hire new staff as needed
Supervise staff and volunteers in accordance with PPM Employee Handbook policies and procedures
Monitor, evaluate and document staff performance, ongoing and annually, serving as full supervisor for unlicensed staff and as administrative supervisor for all licensed staff
Authorize work hours, leave requests, and expense reports
Develop and implement staff training and development plans for individual staff members and for larger group
Conduct regular staff meetings and initiate regular two-way communication with staff regarding organizational directives, protocol changes, etc
Monitor accuracy and completeness of medical records documentation and related data collection
In conjunction with supervisor, create and monitor center budget and ensure accuracy and completeness of all related financial transactions and documentation
Ensure efficiency of operations through regular monitoring of patient and staff flow throughout the center, adjusting, as necessary
Maintain proficiency in certain HCA duties sufficient to backfill during staff shortages or unusually busy clinic sessions
Monitor and communicate with staff regarding productivity and revenue goals
Act as lead with respect to center's Quality Assurance program, ensuring timely and accurate completion of all necessary functions and documentation
Participate as active member of PPM center managerial team
Act as resource for other PPM departments and inform senior management of issues and trends at the health center level
Qualification
Required
Bachelor's degree in business, management, healthcare, or related field is required
Minimum 5 years of supervisory experience leading a team of 10 or more staff preferably in an outpatient healthcare setting or multiple provider setting required
Demonstrated ability to work in a cost-effective, efficient, flexible and customer service-oriented manner
Ensure that PPM protocols, policies and procedures are followed and implemented
Ensure that federal, state, and local regulations are followed and implemented
Ensure maintenance of clean, neat, secure, and fully functional facility, including regular maintenance of medical equipment
Ensure adequate stocking and dispensing of medications and clinic supplies
Prepare, monitor, and adjust patient and staff schedules according to changing needs of center
In conjunction with Human Resources, interview and hire new staff as needed
Supervise staff and volunteers in accordance with PPM Employee Handbook policies and procedures
Monitor, evaluate and document staff performance, ongoing and annually, serving as full supervisor for unlicensed staff and as administrative supervisor for all licensed staff
Authorize work hours, leave requests, and expense reports
Develop and implement staff training and development plans for individual staff members and for larger group
Conduct regular staff meetings and initiate regular two-way communication with staff regarding organizational directives, protocol changes, etc
Monitor accuracy and completeness of medical records documentation and related data collection
In conjunction with supervisor, create and monitor center budget and ensure accuracy and completeness of all related financial transactions and documentation
Ensure efficiency of operations through regular monitoring of patient and staff flow throughout the center, adjusting, as necessary
Maintain proficiency in certain HCA duties sufficient to backfill during staff shortages or unusually busy clinic sessions
Monitor and communicate with staff regarding productivity and revenue goals
Act as lead with respect to center's Quality Assurance program, ensuring timely and accurate completion of all necessary functions and documentation
Participate as active member of PPM center managerial team
Act as resource for other PPM departments and inform senior management of issues and trends at the health center level
Applicants must pass Criminal Background Screening and the Right to Work in the United States
PPM Requires COVID-19 Vaccination as part of Employment
Benefits
Medical, Dental, and Vision insurance.
Flexible Spending Account.
Life, AD&D Insurance.
Short-Term and Long-Term Disability.
Paid Time Off (PTO) and Paid Holidays.
Employee Assistance Program.
401(k) Retirement Plan.
Company
Planned Parenthood of Maryland Inc.
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men and teens.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carlos Plazas
Chief Operations Officer
Kyle Bukowski, MD, FACOG
Chief Medical Officer
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