Zayo Group · 5 hours ago
Field Technician III
CA - Los Angeles
Full-time
Onsite
Mid Level
$23.41/hr - $36/hr
4+ years expZayo Group is a telecommunications company that provides mission-critical bandwidth to impactful companies. They are seeking a Field Technician III who will perform hands-on duties including installation, troubleshooting, and maintenance of telecommunications equipment, while ensuring the integrity of network services.
Telecommunications
Responsibilities
Performing installation and installation commissionings, troubleshooting, and handling of optical transmission systems with guidance from leadership
Performing OTDR, Ethernet, BER, and SONET acceptance testing
Completing installation, decommissioning, and troubleshooting problems of network and customer services
Providing preliminary site surveys for building entrance construction requirements and equipment space availability
Responsible for preventable and demand maintenance of the network, critical infrastructure (commonly referred to as facilities), and materials management
Act as a subject matter expert in our systems and applications
Responsible for installation, labeling, cleaning, and testing of fiber optic patch cords
Proactively seek and identify potential network problems and report these issues before becoming service affecting events. This includes action to resolve issues identified during routine preventative maintenance conducted during defined timelines
Responsible for meeting documented objectives and goals as business needs define
Inspecting cabinets, buried cable, construction sites, and other facilities outdoor in various environments, weather conditions, temperatures, exposed to local flora and fauna
Operating effectively in both team and individual environments
Act as a coach, able to provide guidance to others, assign work, and evaluate the general team performance as well as determine root cause analysis
Participate in forums or cross-functional teams to contribute to the development of process or policy
Conduct a daily inspection of company issued vehicle to ensure it is in a safe operating condition
Participating in or leading conference calls or meetings related to projects and processes
Other duties as assigned
Qualification
Required
Minimum of four (4) years of relevant experience
Highschool diploma or equivalent, required
Basic telecom and/or industry safety training required. Completion of advanced telecom training a plus
Ability to perform a wide spectrum of complex assignments requiring alternative analysis, innovation, and judgment, while demonstrating excellent interpersonal skills
Able to perform a variety of functions with moderate to severe complexity based on the need of their assigned geographic area, operating under minimal to no supervision
Resolves problems involving several concrete variables in standardized situations, using deductive reasoning skills to improve the customer experience and network performance
Ability to write routine reports, fill out documentation such as site surveys and audit reports, as well as effectively communicate with customers, management, peers, contractors, and other members of the organization
Ability to read, interpret and follow documents such as OSHA/Company safety rules, MSDS, MOP's, process and procedure documents as well as vendor documentation related to equipment owned by the company
Ability to understand, learn, and execute industry's 'best practice standards' for installation, maintenance, troubleshooting, and safekeeping of the network
Reasonable ability to work within company's systems and applications
Available to participate in on-call schedule rotation 24/7/365, dispatch, and overtime
Occasionally work long shifts with overnight travel, as necessary. Ability to sometimes work outside plant network in a given market, including metro and long-haul fibers, when needed
Must follow all personal safety policies and procedures
Maintain eligibility to operate a company issued vehicle per our policy. This includes possession of a state issued driver's license
Ability to lift and move objects weighing up to 50 pounds
Benefits
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Company
Zayo Group
For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.
1001-5000 employees
H1B Sponsorship
Zayo Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (7)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Laura Littman
Chief of Staff to the CEO
Steve Smith
CEO
Recent News
Morningstar
2024-04-19
Company data provided by crunchbase