WSFS Bank · 23 hours ago
Retail Office Manager III – Banking & Wealth Services
Wilmington, DE
Full-time
Onsite
Senior Level, Lead/Staff
$76K/yr - $124K/yr
10+ years expWSFS Bank is a locally headquartered bank and wealth management company committed to empowering clients and communities. As the Retail Office Manager, you will drive growth, deliver exceptional service, and develop a high-performing team to help clients achieve financial security and prosperity.
BankingFinanceFinancial Services
Responsibilities
Empower and coach a team of sales professionals, fostering a culture of accountability, empowerment, and continuous learning
Drive growth through activities that not only meet performance goals but expand what’s possible for clients and the branch. You will be responsible for attracting new businesses which includes recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills
Partner with wealth advisors, trust officers, and private banking teams to deliver seamless integrated solutions that honor clients’ long-term aspirations
See beyond transactions to create moments of clarity and confidence for every client
Represent the branch in the local market, building relationships and driving brand awareness through events and outreach
Champion operational efficiency and compliance to drive sustainable branch success. Lead initiatives that strengthen administrative controls, ensure regulatory adherence, and optimize budgeting for profitability
Qualification
Required
Bachelor's degree or equivalent experience in retail banking or financial services
Minimum 10 years of management experience in a retail banking environment or wealth management sales industry
Strong understanding of financial fundamentals, including computation of interest and monthly payments
In-depth knowledge of teller operations and processing
Proven experience in branch operations, including procedures, policies, controls, and regulatory compliance, along with a track record in business development and relationship management
Comprehensive knowledge of deposit products, retail and business loans, trust and estate planning, and wealth management solutions
Exceptional leadership and coaching capabilities
Excellent verbal and written communication skills, with strong presentation abilities
Proficiency in technology and demonstrated digital expertise to enhance client and team experiences
Benefits
Medical, dental, and vision coverage
A 401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Company
WSFS Bank
WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-12-09Post Ipo Debt· $200M
1986-12-05IPO
Leadership Team
A
Alyson Beasley Bradley
SVP/Chief Auditor
Brooke Moyer
SVP & Director of Loan Syndications
Recent News
2025-11-05
2025-11-03
Company data provided by crunchbase