Akkodis · 18 hours ago
Desktop Support Technician
Bloomington, MN
Full-time
Hybrid
Entry, Mid Level
$20/hr - $27/hr
1+ years expAkkodis is seeking a skilled Desktop Support Technician Level 1 or 2 to join their team on a contract-to-hire basis. The ideal candidate will provide technical support for end users, troubleshoot workstation issues, and ensure smooth daily operations of desktop environments.
Information Technology & Services
Hiring Manager
Ally (Swinton) Kumbera
Responsibilities
Provide day-to-day technical support for end users, including desktop, laptop, and peripheral troubleshooting
Install, configure, and upgrade software applications and operating systems
Diagnose and repair hardware issues on workstations and laptops
Support Microsoft Office Suite and other business-critical applications
Perform spyware and virus removal, ensuring secure endpoint environments
Assist with basic networking troubleshooting (LAN, WAN, VPN, DNS, DHCP)
Manage and maintain user accounts through Active Directory, Office 365, and Exchange Lite
Document issues, resolutions, and procedures using ticketing systems
Collaborate with IT team members to maintain and optimize system performance
Qualification
Required
Strong troubleshooting expertise with Microsoft Windows Operating Systems
Experience installing and updating applications and software packages
Proficient in diagnosing and repairing desktop/laptop hardware issues
Solid understanding of Microsoft Office Suite
Experience with spyware/virus detection and removal tools
Working knowledge of networking fundamentals (LAN, WAN, VPN, DHCP, DNS)
Hands-on experience with Active Directory user administration
Hands-on experience with Office 365 administration
Hands-on experience with Exchange Lite (basic mailbox management)
Strong communication and customer service skills
Ability to prioritize tasks and work effectively in a fast-paced environment
Must be able to work onsite in Bloomington, MN 4 days per week
Preferred
1–3 years of desktop or helpdesk support experience preferred
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase