Netcraft · 15 hours ago
Senior Solutions Engineer
Lehi, UT
Full-time
Hybrid
Senior LevelNetcraft is the global leader in cybercrime detection and disruption, trusted by major companies and governments. The Senior Solutions Engineer will act as a strategic technical advisor, helping enterprise customers adopt and maximize the use of Netcraft’s cybercrime disruption platform while ensuring long-term customer success.
Cyber SecurityFraud DetectionGovernmentOnline Portals
Responsibilities
Leading highly tailored demonstrations, strategic workshops, and proofs-of-concept that show how Netcraft’s platform solves enterprise-scale challenges
Developing a deep understanding of each customer’s environment, business objectives, and threat landscape, and translating those into actionable recommendations
Acting as the “voice of the customer” to internal teams, shaping product direction and prioritizing enhancements based on enterprise needs
Partnering with Sales, Technical Operations, Account Management, Engineering, and Product to drive complex opportunities, influence technical decision-makers, and build long-term strategic relationships
Drafting and delivering compelling technical proposals aligned to customer risk, governance, and security initiatives
Identifying opportunities to expand Netcraft’s footprint within accounts by mapping customer outcomes to our broader service portfolio
Ensuring seamless onboarding and enterprise rollout by working cross-functionally to remove roadblocks, optimize deployment plans, and maximize customer satisfaction
Positioning Netcraft as a trusted advisor by staying current on evolving cybercrime techniques, infrastructure abuse patterns, and threat mitigation best practices
Qualification
Required
Proven experience in Enterprise B2B SaaS or cybersecurity, in a technical customer-facing role (Solutions Engineering, Sales Engineering, Technical Consulting, or similar)
Ability to earn trust with senior technical and business stakeholders—from CISOs and security architects to engineering teams and legal/compliance groups
Strong communication and influencing skills, with the ability to present complex security concepts clearly and confidently
A consultative, strategic mindset and the ability to diagnose customer challenges and align solutions to measurable outcomes
High degree of ownership and organization; able to manage multiple enterprise opportunities, stakeholders, and timelines concurrently
Customer-first mindset and collaborative spirit—thriving in a team that works cross-functionally toward shared goals
Curiosity about cybercrime, threat intelligence, and internet infrastructure
Broad understanding of security, networking fundamentals, and/or internet architecture highly beneficial
Benefits
Highly competitive base salary with annual review.
Attractive bonus plan based on performance targets.
401(k) Safe Harbor Plan with employer match up to 4%.
Private health, dental, optical, and life coverage.
33 days holiday (incl. public holidays), plus paid sick leave.
Flexible and hybrid working options.
Enhanced parental leave benefits.
An inclusive culture where everyone is valued and respected.
Company
Netcraft
Netcraft is an Internet services company based in Bath which provides Internet data mining and anti-cybercrime services.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Spectrum Equity
2023-07-18Private Equity· $100M
Leadership Team
Ryan Woodley
CEO
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