JFK Johnson Rehabilitation Institute · 3 days ago
SECRETARY II - FULL TIME - DAY
Hackensack Meridian Health is committed to transforming healthcare and serving as a leader of positive change. The Secretary II role involves assisting managers and staff in the daily operations of the department, enhancing customer satisfaction, and performing various business functions in a multi-skilled environment.
Hospital & Health Care
Responsibilities
Demonstrates knowledge of patient departmental billing/charges for rehabilitation or membership programs (sales, retention and recruitment) for fitness
Actively engages customers in a warm and friendly way in an effort to 'make their day'
Initiates and accurately completes assigned reports (at the Supervisor/Manager level) within defined time frame (e.g.: daily statistics, data requests, record review, monthly statistics, departmental meeting minutes, transcription)
Obtain patient benefit coverage, accurate documentation of coverage and communication of such with team members and patient
Copy, file and collage data accurately as per departmental functions and requests
Participates in the review, analysis and implementation of procedures to maximize the department's operating efficiency
Smiles and makes eye contact. Chooses attitude by being present when answering phones by third ring and using the approved script
Inputs/extracts data as assigned, offering methods to do so in accurate, efficient manner
Demonstrates initiative in patient/member problem resolution within the scope of authority from front line to Supervisor/Manager level
Establish, coordinate and maintain schedules as assigned with responsibility for anticipating changes or potential conflicts (e.g.: Supervisor's appointments, patient schedules, meetings)
Completes business documentation pertaining to department according to task list and requests (e.g.: ordering of supplies, time and attendance, patient charging, registration or membership and/or departmental logs)
Other duties and/or projects as assigned
Adheres to HMH Organizational competencies and standards of behavior
Qualification
Required
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
Ability to delegate, prioritize, think independently, be adaptable, and manage time efficiently
Strong organizational skills
Excellent written and verbal communication skills
Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms
Preferred
Secretarial experience in a hospital environment
Knowledge of medical terminology and hospital policy/procedures
Bilingual: English/Spanish
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
Funding
Current Stage
Late StageCompany data provided by crunchbase