Cape Fear Valley Health · 1 day ago
Discharge Planning Assistant- Full Time, Days
Fayetteville, NC
Full-time
Onsite
Entry Level
1+ years expCape Fear Valley Health is seeking a Discharge Planning Assistant to provide a broad range of support in transferring and discharging patients to appropriate care settings. The role involves clerical support, coordination of care, and ensuring a smooth transition for patients while adhering to customer service excellence.
Health CareHealth DiagnosticsHospitalNon ProfitRehabilitation
Responsibilities
Assigns anticipated day of discharge for patients within 24 hours of admission utilizing DRG spreadsheet
Assists with making follow-up appointments and coordinate assignment of primary care provider for patients who are unassigned
Delivers Important Message from Medicare to patients, explains content and responds to questions
Coordinates activities to progress the patient through the healthcare continuum as directed by RN or SW Case Manager
Anticipates and proactively works to prevent delays and barriers to care delivery
Documents intervention(s) as needed in medical record according to facility requirements, licensure and regulatory guidelines
Provides information, education to patient/family on community resources and options for post-acute care appropriate to the age of the patient served
Carries out discharge planning placements under the direct supervision of the RN or SW Case Manager
Understands placement intricacies and interpret requirements from state, local and federal agencies
Promotes positive customer service and service orientation in the performance of position duties and responsibilities and interactions with patients, hospital staff and visitors
Serves as preceptor for newly hired Discharge Planning Assistants as requested by Education Coordinator
Other duties as assigned
Qualification
Required
High school graduate or equivalent required
1 year experience in Acute Care preferred
Knowledge of medical terminology preferred
Excellent interpersonal communication and negotiation skills
Ability to communicate effectively and work with people of all social, economic and cultural background
Self-motivated, assertive and persuasive in interactions with customers, peers, management and core staff served
Proven written, telephonic and electronic communication skills
Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components
Proficiency with various computer programs, including Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMS
Ability to demonstrate respect and team building
Flexible, open-minded and adaptable to change
Ability to work collaboratively with department staff, physicians and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain or exceed Joint Commission standards and State mandates as they apply to the department operations
Some light carrying and lifting may be required
Occasional walking may be required to access all areas of the Medical Center
Ability to effectively communicate orally to patients, family members, personnel and physicians
Near visual acuity to proofread hand or typewritten materials
Manual ability to use telephones and computer keyboard
Preferred
1 year experience in Acute Care preferred
Knowledge of medical terminology preferred
Company
Cape Fear Valley Health
Cape Fear Valley Health offers treatments and medicine for heart disease along with replacement surgeries, rehab, pastoral care, and more.
Founded in 1952Elizabethtown, North Carolina, USA
5001-10000 employees
H1B Sponsorship
Cape Fear Valley Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Michael Nagowski
Chief Executive Officer
Bret Johnson
Chief Financial Officer
Recent News
Fayetteville State University
2025-09-30
Seattle TechFlash
2025-07-02
Company data provided by crunchbase