Call Center Customer Service Representative jobs in United States
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Milan Laser Hair Removal · 14 hours ago

Call Center Customer Service Representative

positionOmaha Metropolitan Area
timePart-time
remoteOnsite
seniorityEntry Level
money$17/hr - $24/hr
date1+ years exp

Milan Laser Hair Removal is the largest laser hair removal company in the nation, known for its supportive work environment. The Call Center Customer Service Representative will assist clients across the USA through inbound calls, emails, and chat, ensuring a positive client experience while managing appointment scheduling and account inquiries.

BeautyHealth CareLaser
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Comp. & BenefitsbadNo H1Bnote

Responsibilities

Respond to inbound calls, emails, and chat from current clients
Support appointment scheduling and resolve account or service questions
Deliver empathetic, confident, and solutions-focused customer service
Assist inbound phone leads and book consultations when appropriate
Follow standard processes and scripting to ensure accuracy and consistency
Document all client interactions and manage follow-through
Meet productivity and customer service expectations
Participate in coaching, performance reviews, and ongoing development
Support new initiatives and departmental improvements

Qualification

Customer service experienceCall center experienceAppointment schedulingMulti-channel serviceTyping speed 60 wpmProfessionalismCommunication skillsConfidentialityTeam collaboration

Required

High school diploma or equivalent
One year of customer service experience in a fast-paced environment
Ability to manage multiple communication channels at once (calls, email, chat)
Strong written and verbal communication skills
Must type at least 60 words per minute
Proven reliability, professionalism, and strong attendance
Ability to maintain confidentiality and handle sensitive client information
Comfortable working in a structured, metric-driven call center environment
Ability to work between 7:00am and 10:00pm
Availability for one weekend day
Full-time or part-time options available

Preferred

Call center experience
Experience supporting customers via phone, chat, or email
Experience with appointment scheduling or multi-channel service environments

Benefits

Medical, dental, vision, disability, and life insurance within 30 days
401k with vested employer match
Free laser hair removal for you and your spouse or partner
Supportive, positive, people-first environment

Company

Milan Laser Hair Removal

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Glassdoor4.0
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Milan Laser Hair Removal is in the laser hair removal industry.
dateFounded in 2012
location
Omaha, Nebraska, USA
people-size1001-5000 employees
web-link
https://www.milanlaser.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-22Series Unknown

Leadership Team

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Clint Weiler
Chief Executive Officer (CEO)
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O
Omer Sevil
Chief Financial Officer
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Recent News

PR Newswire
Milan Laser Hair Removal Appoints New Executive Leadership to Drive Expansion of Its 400+ Clinics Across the U.S.
2025-11-24
PR Newswire
Milan Laser Hair Removal Celebrates Opening of 400th Clinic
2025-08-19
PR Newswire
Milan Laser Hair Removal Relocates Omaha Headquarters to 18020 Burt Street
2025-08-07
Company data provided by crunchbase