Gutterglove · 10 hours ago
Sales Operations Specialist
Franklin, TN
Full-time
Onsite
Mid Level
$65K/yr - $75K/yr
3+ years expGutterglove is a leading manufacturer of gutter guards, committed to making a positive impact on the communities it serves. The Sales Operations Specialist will support all sales channels by optimizing systems and technology, facilitating processes, and collaborating across teams to enhance sales effectiveness and continuous improvement.
Building MaterialHome ImprovementManufacturing
Hiring Manager
Amy DeRiggi
Responsibilities
Serve as key liaison across various sales systems and supporting technology, including NetSuite, HubSpot, PowerBI, Microsoft Suite, Aircall, Monday.com, and customer/vendor portals
Ensure that system integrations, data inputs/outputs, and workflows are functioning as expected; collaborate on troubleshooting and solutions
Create and maintain HubSpot dashboards, views, and reports to support sales planning, insights, and analysis
Collaborate with cross-functional teams to implement system enhancements and process improvements
Administer CRM user set up, data hygiene, and process flows, train users on system changes
Assist the retail team in tracking and managing key events such as inventory management, load-ins, promotions, compliance, returns, reviews
Manage product setup and maintenance in backend systems for major retailers and Amazon Seller Central
Own team meeting cadence, administer invitations and meeting rooms, and ensure relevant materials are prepared and distributed appropriately
Deliver ad hoc reporting for KPIs, communicate trends, and provide actionable insights
Support the onboarding process for new wholesale and direct channel customers, ensuring accurate account setups in NetSuite, HubSpot, and related systems
Provide backup support for order entry, ensuring accuracy and timeliness for wholesale, retail, and direct channel orders
Collaborate with the orders team to identify and implement process improvements that enhance team efficiency and customer experience
Analyze current processes and recommend solutions to streamline order entry and invoicing
Identify and take lead on sales support needs, such as updating sales tools, PowerPoint presentations, and fulfilling digital asset requests
Partner with the marketing team on projects to ensure sales teams have access to current resources and collateral
Maintain up-to-date records, SOPs, team playbooks, and resource libraries to ensure visibility and access to key product and marketing assets
Support training and onboarding of new team members as needed
Qualification
Required
Minimum 3–5 years of experience in inside sales, sales operations, or a related field
Demonstrated proficiency using HubSpot (or other enterprise CRM)
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Strong analytical skills with experience compiling insights from data and building actionable reports
Exceptional communication and project management skills; able to work effectively across teams and with external partners
Preferred
Experience using NetSuite, AirCall, PowerBI and major retailer portals (including Amazon Seller Central) is desired
Some leadership experience is desirable
Company
Gutterglove
Gutterglove is a stainless steel micro-mesh gutter protection system manufacturing company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Lenney
CEO, President, founder and inventor
Recent News
2026-01-06
2025-09-17
2024-12-04
Company data provided by crunchbase