Western State Bank · 9 hours ago
Part-Time Customer Service Representative
Fargo, ND
Part-time
Onsite
New Grad, Entry LevelWestern State Bank is committed to delivering exceptional customer service while fostering a respectful and empowering environment. The Customer Service Representative (CSR) is responsible for providing a superior customer experience and handling transactions efficiently, while also identifying opportunities for business development through referrals.
Banking
No H1B
Responsibilities
Handle transactions with customers in person or via the phone, email, and online in an accurate, professional and efficient manner reflective of our vision, core values, and team guidelines and our ability to provide a superior customer experience
Refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions
Balance draw on a daily basis, complete required compliance trainings, order supplies, and assist with miscellaneous internal projects
Other duties and responsibilities as needed or assigned
Qualification
Required
High School Diploma or GED
Ability to handle transactions with customers in person or via the phone, email, and online in an accurate, professional and efficient manner
Ability to provide a superior customer experience
Ability to refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions
Ability to balance draw on a daily basis
Ability to complete required compliance trainings
Ability to order supplies
Ability to assist with miscellaneous internal projects
Eligibility to work in the United States
Verification of identity and eligibility to work in the United States upon hire
Preferred
Previous cash handling experience
Company
Western State Bank
Founded in 1902, Western State Bank is an employee-owned community bank with close to $2.3 billion in assets.
Founded in 1902
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Jacobson
President/Chief Operating Officer
Andy Strand
Regional President / Chief Credit Officer
Company data provided by crunchbase