TerraBella Senior Living · 23 hours ago
Senior Vice President of Operations
Charlotte, NC
Full-time
Onsite
Director/Executive
10+ years expTerraBella Senior Living is the proud operator of numerous senior living communities across the southeastern United States. They are seeking a Senior Vice President of Operations to lead and direct the organization towards operational excellence and financial success through strategic initiatives, overseeing various operational and financial aspects of the communities.
Assisted LivingCommunitiesElder Care
Responsibilities
Leads, consults and mentor Operational leaders including VPs and AVPs of Resident Care and Quality Assurance, Asset Management, Capital Planning, and Regional Operational Leaders throughout Discovery portfolio
Refines and implement business plans to enhance the financial performance of communities/regions to ensure strategic growth
Through subordinates, ensures utilization of expense management system and discipline throughout the organization
Builds and maintains relationships with capital partners and key stakeholders. Key point of contact for escalated situations
Represents the organization during the evaluation with potential new capital partners and/or opportunities
Oversees Flexchoice program, evaluating effectiveness and refinement of economics
Through subordinates, oversees CAPEX process and program
Provides input to senior team regarding new brands and products such as Choreography
Works with members of the Executive Team in policy matters and major decisions impacting Discovery Senior Living
The primary leader for establishing with senior management team budgets for each enterprise within the organization
Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies
Communicates a clear, resident focused vision
Reviews annual resident satisfaction survey. Oversees development and deployment of programs to ensure and increase resident satisfaction
Manages and oversees the regional operational leaders holding team accountable for achievement of specific and organization wide goals
Develops plan to meet NOI expectations
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
Develops and executes plans to increase occupancy
Reviews monthly financial statements, implements plans of action with Regional DOs for deficiencies
Maintains strong knowledge of competition
Other duties as assigned
Oversees and/or manage efforts related to recruitment, hiring, employee relations and separations of operational leadership in accordance with policy
Responsible for delegating authority, responsibility and accountability to the responsible leader
Lead the Operations team in support of the mission and values of the organization in accordance with community values
Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within organization
Qualification
Required
A minimum of a Bachelor's degree in a related field
A minimum of ten (10) years' experience in a Senior Living leadership role with budgetary, financial and occupancy responsibilities
Preferred
Masters Degree strongly preferred
Benefits
Medical
Dental
Vision
Life and disability insurances
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance policies
Company
TerraBella Senior Living
TerraBella Senior Living is a retirement community that provides assisted living and memory care services for the elderly.
Founded in 1997Charlotte, North Carolina, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kellee Agee
Chief Operating Officer
Recent News
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