Salesforce RM Central Support Analyst jobs in United States
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Capgemini · 6 hours ago

Salesforce RM Central Support Analyst

positionNew York, United States
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

Capgemini is a company that empowers employees to shape their careers and supports them through a collaborative community. The Salesforce RM Central Support Analyst role involves translating business needs into technical deliverables, coordinating releases, and ensuring operational stability.

ConsultingInformation TechnologyInsurTechIT ManagementSoftware
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H1B Sponsor Likelynote

Responsibilities

Elicit and document requirements process flows and user stories for RM Central
Partner with Salesforce developers and QA to drive solution delivery and testing readiness
Monitor production triage incidents and coordinate root cause analysis and fixes
Maintain knowledge artifacts SOPs and configuration documentation
Support release planning change management and stakeholder communications

Qualification

SalesforceRM CentralBusiness analysisAnalytical mindsetCoordination skillsInsurance experienceCompliance familiarityCommunication skills

Required

5+ years in technology business analysis roles
Extensive experience in Salesforce and RM Central workflows
Strong analytical mindset with excellent communication and coordination
Insurance financial services experience preferred familiarity with compliance

Company

Capgemini

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Capgemini is a software company that provides consulting, technology, and digital transformation services.
dateFounded in 1967
location
Paris, Ile-de-France, FRA
people-size10001+ employees
web-link
https://www.capgemini.com

H1B Sponsorship

Capgemini has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)

Funding

Current Stage
Public Company
Total Funding
$4.72B
2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO

Leadership Team

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Aiman Ezzat
CEO, Capgemini Group
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Anirban Bose
CEO of Americas Strategic Business Unit
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