Schwazze · 20 hours ago
Director, Retail Operations
Denver, CO
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $130K/yr
5+ years expSchwazze is a purpose-driven, vertically integrated cannabis operator focused on creating a leading seed-to-sale company. The Director of Retail Operations will oversee the management of regional managers and retail stores, drive sales growth, enhance customer satisfaction, and ensure profitability across all locations.
CannabisConsulting
Responsibilities
Develop and execute strategies to achieve financial and operational goals for each retail location
Provide leadership and guidance to Regional Managers and Store Directors, ensuring they meet and exceed their store-specific targets
Monitor store performance, address operational challenges, and optimize processes to maximize efficiency and customer satisfaction
Oversee inventory management, pricing strategies, and product selection to meet sales objectives
Implement and enforce standard operating procedures to maintain consistent store operations across the region
Lead, mentor, and motivate Store Directors and their teams to create a culture of excellence and customer service
Provide ongoing training and development opportunities to retail staff, focusing on product knowledge, sales techniques, and compliance with regulations
Conduct regular performance evaluations and set individual and team performance standards
Collaborate with People to ensure effective hiring and staffing for all stores
Analyze market trends, customer insights, and store-specific KPIs to identify growth opportunities
Collaborate with cross-functional teams to plan product allocation, merchandising, and promotional strategies
Ensure compliance with local, state, and federal laws and regulations across all retail locations
Monitor and manage the budget, expenses, and financial performance of the retail department
Qualification
Required
Bachelor's degree in business, Marketing, or related field preferred
Proven retail management experience, preferably in cannabis
Strong leadership, communication, and analytical skills
Knowledge of cannabis industry compliance and regulations
5 years of retail experience, including managing 2 or more stores or departments
P&L responsibility
Inventory management
Operations
Customer service
5 years of management experience, including leading teams of 6 or more employees
Strong emphasis on leadership and communication skills
Schedule may vary depending on the needs of the business, including nights, weekends, and holidays
Travel required within the region as needed to support store operations
Reliable transportation is required for travel between locations
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the start of Colorado
Benefits
Medical/Dental/Vision Insurance
Pet Insurance
EAP Programs
Paid Time Off
Paid Parental Leave
Employee Discount at all Schwazze Retail locations
Company
Schwazze
Schwazze provides consulting services for cannabis growing technologies and methodologies.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$110MKey Investors
Dye Capital & Company
2021-12-03Post Ipo Debt· $95M
2019-06-06Post Ipo Equity· $14M
2017-09-12Post Ipo Equity· $1M
Leadership Team
Forrest Hoffmaster
Interim CEO
Recent News
MarketScreener
2025-12-22
2025-12-19
Company data provided by crunchbase