Genesys · 3 hours ago
Sr. Director, Executive & Internal Communications, HR
Indianapolis, IN
Full-time
Hybrid
Lead/Staff, Director/Executive
$193K/yr - $340K/yr
5+ years expGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As Senior Director, Executive and Internal Communications, HR, you will partner closely with the Chief People Officer to shape communications around culture and leadership in an AI-first organization.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Lead executive communications for the Chief People Officer, including keynotes, internal messaging, and thought leadership
Serve as a trusted advisor to the CPO, providing strategic counsel on sensitive, high-impact communications
Develop and execute a communications strategy that supports an AI-first culture across Genesys
Partner with Public Relations, Social Media, and Brand teams to ensure consistent messaging across internal and external channels
Lead HR communications for employees, managers, and HR leaders, aligning messages with company-wide narratives and editorial calendars
Sit on the CPO Leadership Team and contribute to strategic discussions and planning
Act as a role model in leveraging AI to improve productivity, creativity, and effectiveness in communications
Stay current on benchmarking and best practices in HR and executive communications
Shape and evolve the CPO’s thought leadership platform to align with Genesys’ business and culture priorities
Prepare executive presentations, videos, and internal communications, including messaging, narrative flow, and visual oversight
Coach executives on communication style, delivery, and audience engagement
Collaborate closely with HR leadership, functional communications partners, and external communications teams
Use AI tools for research, drafting, editing, and data analysis to accelerate and enhance communications outcomes
Anticipate issues that may require executive communication and proactively recommend approaches
Qualification
Required
Minimum of 5 years supporting C-suite leaders in executive or internal communications roles
Demonstrated success leading communications within or closely aligned to an HR or People function
Strong executive presence and influence, with high emotional intelligence and sound judgment
Proven ability to collaborate effectively across functions and organizational levels
Exceptional professionalism, discretion, and commitment to confidentiality
Passion for learning and applying AI to transform communications practices
Ability to remain calm, flexible, and effective in a fast-paced, evolving environment
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase